Business Analysis, Off

State Street; Burlington (MA); On-site; USD 65,000 - 114,000; Full time

Job summary

State Street seeks a Technical Business Analyst to drive roadmap execution for foundational backend capabilities within CRIMS. With 4+ years in technical product management for SaaS platforms, you will gather requirements for core services, lead technical deep dives, and collaborate closely with engineering and security teams to ensure scalable, secure platformworkflows.

You will engage stakeholders daily, optimize developer experience, and contribute to growth strategies across the product

Qualifications

• 4+ years of technical product management, platform engineering, or infra strategy in a SaaS environment.
• Deep understanding of cloud-native architectures, containerization (Kubernetes), event-driven systems, and auth frameworks.
• Experience leading cross-functional teams delivering scalable, secure platform capabilities.
• Experience with Azure cloud services and enterprise security/compliance requirements.

Responsibilities

• Collect and refine business and functional requirements from stakeholders to ensure server framework capabilities meet performance, scalability and compliance.
• Lead product discovery and technical deep dives, translating infrastructure needs into clear product requirements and roadmaps.
• Engage with engineering and QA daily to ensure timely delivery of key projects.
• Promote a smooth developer experience, ensuring platform services are intuitive and well- designed.
• Become subject matter expert in coverage area and provide roadmap feedback for growth.
• Support sales, professional services, and support activities to enhance client experience and growth.

Skills

Technical product management

Platform engineering

Cloud-native architectures

Containerization (Kubernetes)

Authentication/authorization

Azure cloud services

Communication & stakeholder management

Jira

Confluence

Education

Bachelor's degree in Computer Science, Engineering, or related field

MBA or advanced technical degree preferred

Job description

Who We’re Looking For

We are seeking a Technical Business Analyst to lead roadmap execution for foundational backend capabilities within the Charles River and Alpha Platforms.

This role is ideal for a candidate with 4+ years of technical product management experience in application framework development using cloud-native technology, SaaS platform and infrastructure software development, and enterprise-scale architecture. You will be responsible for gathering requirements and performing business analysis for the key projects for core platform services such as containerization, event management frameworks, workflow orchestration, authentication/authorization, and developer enablement tooling.

This is a highly technical role requiring close collaboration with engineering, architecture, and security teams to ensure our platform is scalable, secure, and aligned with the evolving needs of our product ecosystem.

Why This Role Is Important to Us

You will join the Platform Core Services team within the Charles River Investment Management Solution (CRIMS), a market-leading SaaS platform that powers front-to-back investment workflows for some of the world’s largest financial institutions.

As we scale our platform, your talent will be critical in evolving our infrastructure to support modern development practices, improve operational efficiency, and enable rapid innovation across the organization.

What You Will Be Responsible For

• Collect and refine business and functional requirements from various stakeholders, including clients, engineering, architecture, security, and operations to ensure the server framework's capabilities meet performance, scalability, and compliance.
• Lead product discovery and technical deep dives, translating complex infrastructure needs into clear product requirements and actionable roadmaps.
• Engage with engineering and QA members daily to ensure timely delivery of key projects
• Promote a smooth developer experience, ensuring platform services are intuitive, well-
• Become subject matter expert in coverage area and provide feedback that helps shape the product roadmap and growth strategy
• Support sales, professional services, and support on their activities to enhance client experience and future growth

Qualifications

• 4+ years of experience in technical product management, platform engineering, or infrastructure strategy within a SaaS environment.
• Deep understanding of cloud-native architectures, containerization (e.g., Kubernetes), event-driven systems, and authentication/authorization frameworks.
• Proven track record of leading cross-functional teams to deliver scalable, secure, and high-impact platform capabilities.
• Strong technical acumen with the ability to engage deeply with engineers and architects.
• Experience with Azure cloud services and enterprise security/compliance requirements.
• Bachelor’s degree in Computer Science, Engineering, or related field
• MBA or advanced technical degree preferred.
• Experience in financial services or other regulated industries is a plus.
• Experience with Atlassian products (Jira, Confluence) for Agile project management and collaboration.
• Excellent communication, stakeholder management, and strategic thinking skills.

Salary Range: $65,000 - $113,750 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.