Business Analysis Manager - Legal Contract Lifecycle Management (CLM)

Cisco Systems, Inc.; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

Join Cisco's Legal Technology Solutions team to empower the legal department through innovative technology. This role involves optimizing contract lifecycle management tools and requires extensive experience in IT and programming. Ideal candidates will have a strong background in agile development and legal contracting processes.

Benefits

Paid time off for volunteering

Employee resource organizations

Qualifications

• 8+ years of experience in enterprise IT environments.
• 5+ years in technical product or program management.
• Knowledge of end-to-end legal contracting processes.

Responsibilities

• Develop understanding of legal technology tools for contracting.
• Configure and optimize contract lifecycle tools.
• Provide software support for business activities.

Skills

SQL

PHP

Python

HTML

CSS

JavaScript

Agile Development

Education

Bachelor's degree in computer science or related field

Tools

MS Office

Tableau

Microsoft Power BI

MicroStrategy

Job description

The application window is expected to close on: 5.31.2025

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

This is an exciting opportunity to join the Cisco Legal Technology Solutions team. Cisco's Legal Technology Solutions team uses technology to make life easier—enhancing Cisco's innovative networking and collaboration tools. We embrace the responsibility to be a force for good—donating our time and expertise through Pro Bono and community impact initiatives.

Your Impact

You will help empower Cisco's legal department and cross-functional teams to align strategy, plan, and implement technical enablement programs in the Contract Lifecycle Management (CLM) space.

In this role, you will:

• Develop a deep understanding of existing legal technology tools for contracting
• Participate in day-to-day interactions with project team members, data and IT professionals, scrum teams, and other cross-collaborative teams
• Configure, automate, and optimize contract lifecycle tools based on specific requirements from partners
• Provide software support for business activities, including reviewing and analyzing requests, application issues, and bugs of moderate complexity
• Work with cross-functional teams as needed to draft and refine user stories, conduct testing, and implement scalable, long-term solutions

Minimum Qualifications

• Bachelor's degree or equivalent experience in computer science or related field
• 8+ years proven experience in enterprise IT environments
• Knowledge of end-to-end legal contracting processes such as templates, contract generation, playbooks, clause libraries, and contract repositories
• Ability to develop/write complex SQL, PHP, Python, HTML, CSS, JavaScript code to support, maintain, and enhance web-based applications (this may include configuring, building, and updating custom objects, fields, conditional logic, user profiles, access permissions, formulas, validation rules, workflows, and approvals processes)
• 5+ years of technical product or program management experience using agile development processes (product backlog prioritization, tracking user stories, sprint planning, scrum meetings, sprint review, etc.)

Preferred Qualifications:

• Proficiency in MS Office (Word, PowerPoint, Excel), Visio or other flowchart/process drawing tools
• Knowledge of programming languages such as PHP, PERL, HTML, Java, JavaScript used in web development, and Oracle databases
• Hands-on experience with data visualization technologies like Tableau, Microsoft Power BI, and MicroStrategy
• Knowledge in AI/ML, data science, cloud infrastructure, solution architecture, application development, and data engineering

#WeAreCisco

#WeAreCisco is where every individual brings their unique skills and perspectives to pursue our purpose of powering an inclusive future for all.

Our passion is connection—we celebrate our employees' diverse backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers, with learning and development supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, enabling everyone to give their best and be their best.

We recognize our opportunity to bring communities together, and at the heart of that are our people. One-third of Cisconians participate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. We offer dedicated paid time off for volunteering—80 hours each year—allowing us to give back to causes we are passionate about, and nearly 86% of employees participate!

Our purpose, driven by our people, makes us the worldwide leader in internet-powered technology. Helping customers reimagine applications, secure enterprises, transform infrastructure, and meet sustainability goals is our expertise. We ensure every step we take moves us toward a more inclusive future for all. Take your next step and be yourself—with us!

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