Bus Strat & Init Mgr

Bank of America

Jacksonville (FL)

On-site

USD 120,000 - 170,000

Full time

9 days ago

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Job summary

Bank of America in Jacksonville, FL seeks a Senior Program Manager with 10+ years of experience to lead complex initiatives across functions. You will drive process design, partner with stakeholders, and deliver measurable business outcomes in a dynamic, in-office environment.

This role emphasizes executive presence, strategic thinking, and cross-functional collaboration in a matrix organization. Strong communication and data-driven decision making are essential to success.

Qualifications

  • 10+ years of Process Design and/or Project Management experience.
  • Strong leadership with the ability to influence stakeholders at all levels.
  • Exceptional written and verbal communication skills.
  • Executive presence and the ability to lead meetings with executives.
  • Strong analytical and problem-solving skills.
  • Demonstrated success in a matrix organization.
  • Understanding of BOA's Risk Management Framework and Business Controls.
  • Proficient in problem analysis and solution design.
  • Strong partnership skills and ability to build cross-organizational relationships.

Responsibilities

  • Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners.
  • Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business.
  • Engages with key stakeholders, partners, and business leadership to deliver on business objectives.
  • Performs analytics, assessments, and/or interpretation of data to identify business opportunities, derive insights, and measure outcomes.
  • Develops strategic and tactical plans to drive progress towards business goals and objectives.
  • Leads with inclusion, process excellence, and data-driven decision making.
  • Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

Skills

Leadership
Communication
Executive presence
Analytical skills
Stakeholder management
Problem solving
Matrix organization
Risk management framework

Education

High School Diploma / GED / Secondary School or equivalent

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities
  • Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners.
  • Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business.
  • Engages with key stakeholders, partners, and business leadership to deliver on business objectives.
  • Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes.
  • Develops strategic and tactical plans to drive progress towards business goals and objectives.
Managerial Responsibilities
  • Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
  • Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
  • Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
  • Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, elevate and debate issues.
  • People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
  • Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
  • Enterprise Talent Leader: Assess talent and builds bench strength for roles across the organization.
  • Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Skills
  • 10+ years of Process Design and/or Project Management experience.
  • Strong leaderships skills with the ability to influence stakeholders at all levels.
  • Exceptional written and verbal communication skills.
  • Executive presence and ability to lead meetings, including meetings with executive participants.
  • Strong analytical and problem-solving skills.
  • Demonstrated success working in Matrix organization.
  • Understanding of BOA's Risk Management Framework and Business Controls.
  • Proficient in problem analysis and solution design.
  • Strong partnership skills - build broad-based business relationships across the organization using influencing skills while demonstrating strong conflict resolution capabilities.
Desired Skills
  • Continuous Improvement
  • Process Design and Simplification
  • Critical Thinking
  • Business Acumen
  • Strategic Thinking
  • Customer and Client Focus
  • Result Orientation
  • Analytical Thinking
  • Collaboration
  • Oral Communications
  • Stakeholder Management
  • Adaptability
  • Innovative Thinking
  • Planning and Prioritization
  • Program Management
  • Conflict Management
  • Decision Making
Skills
  • Business Acumen
  • Critical Thinking
  • Customer and Client Focus
  • Result Orientation
  • Analytical Thinking
  • Collaboration
  • Oral Communications
  • Stakeholder Management
  • Adaptability
  • Innovative Thinking
  • Planning
  • Prioritization
Minimum Education Requirement

High School Diploma / GED / Secondary School or equivalent

Shift

1st shift (United States of America)

Hours Per Week

40

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