Bus Runner, Pool Service Bars

Resorts World Las Vegas; Las Vegas (NV); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Resorts World Las Vegas is seeking a Bus Runner to support front of house and back of house operations in a fast-paced resort setting. The role involves greeting guests, delivering food and beverages, maintaining table cleanliness, restocking supplies, and rotating to various F&B outlets as needed.

Candidates should have at least six months of customer service experience, be 21+ years old, and able to work varied shifts including nights, weekends, and holidays.

Qualifications

• At least six months customer service experience.
• Ability to work varied shifts, including nights, weekends and holidays.
• Excellent customer service skills.

Responsibilities

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery.
• Assist in the delivery of food and beverages to guests.
• Respond to guest inquiries and requests promptly.
• Restock supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets as necessary.

Skills

Customer service

English communication

Polished appearance

Flexibility

Multitasking

Job description

Summary Statement:

The Bus Runner is the backbone in a quick and fast paced environment and contributes to the success of the restaurant. The Bus Runner will assist and support both front of house and back of house. The bus runner creates a welcoming environment for our guests by ensuring the cabana and daybeds are clean, free from trash and debris, and set up properly. The bus runners deliver food and drinks promptly to our guests and assist clearing tables when needed.

PrimaryJob Duties:

• Greet and welcome all guests in a professional manner.
• Maintain table cleanliness by removing finished courses and replenishing cutlery, when needed.
• Assist in the delivery of food and beverage to support Cocktail Server.
• Respond to guest inquiries and requests in a timely fashion.
• Restock all required supplies and prepare venue table settings.
• Deliver beverages, including alcoholic options to guests.
• Maintain a clean, sanitized and organized work area.
• Rotate to other Food & Beverage outlets/venues, as necessary.
• Ensure all Resorts World core values and property and department standards are implemented and applied.
• Obtain and maintain position-specific licensing.
• Use personal device/ cellular phone for job related operational tasks, job duties, review company documents, etc.
• Other duties as assigned.

Qualifications:

• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.

Preferred:

• Previous experience in food and beverage
• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least six months customer service experience.
• At least 21 years of age.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States
• Position required licenses

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 50 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador –No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety –If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security –If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS –If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience –If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.