Bus Operator

AC Transit; Hayward (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking dependable individuals to join their team as Bus Operators. This role offers a comprehensive paid training program, making it accessible even for those without prior experience. You'll be responsible for safely transporting passengers, providing excellent customer service, and ensuring the safety of the vehicles. This position not only offers competitive benefits, including medical and retirement plans, but also the opportunity to contribute to the community. If you're a motivated individual with strong communication skills, this is your chance to embark on a rewarding career in public transit.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plans

Paid Holidays

Vacation

Sick Leave

Tuition Reimbursement

Qualifications

• Must possess a high school diploma or GED.
• At least 3 years of motor vehicle operation experience required.

Responsibilities

• Safely operate buses along fixed routes and assist passengers.
• Perform pre-trip inspections and report safety concerns.

Skills

Customer Service

Safe Driving

Communication Skills

Dependability

Punctuality

Education

High School Diploma or GED

Tools

Fareboxes

Electronic Signs

Job description

Summary

AC Transit is actively seeking courteous, customer service-oriented, and dependable individuals to safely operate our buses and provide the highest quality of service to our customers and community. Previous Bus Operator Experience is NOT REQUIRED. AC Transit offers a full-time, comprehensive paid training program to selected candidates who demonstrate the aptitude, interpersonal skills, and desire for a career as an AC Transit Bus Operator.

Under the supervision of Transportation Supervisors, Division Superintendent, and/or Division Assistant Superintendent, operates a variety of District vehicles to transport passengers safely along fixed routes, performs customer service activities, inspects transit vehicles, operates fareboxes, completes reports, reports incidents, and assists passengers requiring special assistance.

Representative Functions

• Operates District vehicles to transport passengers safely along a fixed route; transports buses between Divisions and other locations as required.
• Performs customer service activities; assists passengers, answers questions, and responds to conflicts and disruptive behavior.
• Performs pre-trip vehicle inspections and reports safety concerns.
• Operates equipment including fareboxes, electronic signs, doors, and safety systems.
• Collects fares, distributes and inspects transfers and passes, ensuring accuracy for all passenger categories.
• Prepares reports and forms, including incident reports and defect reports.
• Communicates with Central Control regarding emergencies, traffic, and incidents.
• Assists passengers requiring special assistance, operates lifts and secure disabled passengers as per training.
• Performs related duties as required.

Minimum Qualifications

Education: High school diploma, GED, or equivalent.
Experience: At least 3 years of motor vehicle operation and 1 year of customer service; must be at least 21 years old.
Desirable Qualifications: Excellent communication skills, professional interaction, dependability, punctuality, ability to work independently, and adherence to safety and company policies.

Applicants must meet safe driving standards, including age, driving record, and absence of violations or violations in specified periods.

Additional Information

Applicants must pass a DOT physical, including drug and alcohol screening. A regular Class C license is required; commercial licenses are not necessary. Criminal background checks are conducted; a conviction does not necessarily bar employment.

This is a union position represented by ATU. The selection process includes application review, examinations, and eligibility ranking. AC Transit requires candidates to be fully vaccinated against COVID-19, with limited exemptions.

Benefits

Comprehensive benefits include medical, dental, vision, life insurance, EAP, retirement plans, paid holidays, vacation, sick leave, tuition reimbursement, and more. Benefits are effective following hire and are subject to collective bargaining agreements.

Pension

Employees participate in a lifetime pension plan; new employees may be in the Tier II pension plan under PEPRA, with possible contributions.

Workplace Policies

AC Transit is ADA compliant and a drug-free workplace, with accommodations available for disabilities. Employment includes pre-employment and ongoing drug testing, especially for safety-sensitive roles. Equal opportunity employment is committed.