Bus Operations Training Director

Y2marketing; Charlotte (NC); On-site; USD 100,000 - 120,000; Full time

Job summary

Y2marketing is seeking a Bus Operations Training Manager in Charlotte, NC. The role leads development, delivery, and administration of training programs for bus operators and related staff, ensuring safety, quality customer service, and compliance with agency rules.

The position oversees training staff, maintains records, and collaborates with operations and safety teams to ensure consistent, effective training aligned with ADA requirements and agency goals.

Qualifications

• Excellent oral and written communication skills essential.
• Experience leading training staff and supervising instructors.
• Ability to develop and revise training materials and manuals.

Responsibilities

• Oversee day-to-day delivery of bus operations training, including classroom and field components.
• Manage training records, attendance data, test results, and instructor certifications.
• Coordinate with Bus Operations, Safety, and internal partners to maintain qualification processes.
• Support ongoing improvements to training programs to ensure safety and service standards.

Skills

Oral and written communication

Job description

Y2marketing is seeking a Bus Operations Training Manager in Charlotte, NC. The role leads development, delivery, and administration of training programs for bus operators and related staff, ensuring safety, quality customer service, and compliance with agency rules.

The position oversees training staff, maintains records, and collaborates with operations and safety teams to ensure consistent, effective training aligned with ADA requirements and agency goals.