Bus Aide

MV Transportation; Santa Rosa (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

MV Transportation, Inc. is seeking an Attendant / Bus Aide to assist operators and passengers for safe transportation and to monitor passenger activity on the vehicle enroute.

Starting pay rate is $23/hour in California. The role requires a High School diploma or equivalent, experience with passenger assistance or working with persons with disabilities, excellent customer service, map reading skills, and the ability to lift up to 50 pounds. On-site, with reliable attendance and teamwork.

Qualifications

• High School diploma or equivalent.
• Experience with passenger assistance or working with persons with disabilities.
• Monitoring passengers or groups of people in an enclosed environment.
• Excellent customer service skills.
• Map reading and directional skills.
• Ability to lift 50 pounds.

Responsibilities

• Assist passengers on and off of vehicles to door and ensure engagement of appropriate passenger securements.
• Maintain order on vehicle during transport and proper client monitoring.
• Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients.
• Effectively communicate problems or situations and proactively working to resolving issues that affect agency clients, caretakers and other passengers.
• Aide vehicle operator in the event of accident or passenger emergency in securing the vehicle and safety removing all passengers where necessary.
• Diffuse difficult situations in a positive manner and with respect to the needs of the passengers.
• Ensure safe and clean vehicle condition at the start and end of each shift.
• Communicate effectively with dispatch or central office personnel via two way radio.
• Assist operators in navigating and finding locations where necessary.
• Professional demeanor and appearance.
• Reliable in attendance.
• Team player and helpful to staff, management, and peers.
• Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees.

Skills

Customer service

Passenger assistance

Mobility support

Map reading

Physical ability

Education

High School diploma or equivalent

Job description

Overview

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Responsibilities

MV Transportation is seeking anAttendant / Bus Aideto provide assistance to operators and passengers for safe transportation as well as to monitor passenger activity on the vehicle while enroute.

Responsibilities:

• Assist passengers on and off of vehicles to door and ensure engagement of appropriate passenger securements
• Maintain order on vehicle during transport and proper client monitoring
• Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients
• Effectively communicate problems or situations and proactively working to resolving issues that affect agency clients , caretakers and other passengers
• Aide vehicle operator in the event of accident or passenger emergency in securing the vehicle and safety removing all passengers where necessary
• Diffuse difficult situations in a positive manner and with respect to the needs of the passengers
• Ensure safe and clean vehicle condition at the start and end of each shift
• Communicate effectively with dispatch or central office personnel via two way radio
• Assist operators in navigating and finding locations where necessary
• Professional demeanor and appearance
• Reliable in attendance
• Team player and helpful to staff, management, and peers
• Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees

Qualifications

Talent Requirements:

• High School diploma or equivalent
• Experience with passenger assistance or working with persons with disabilities
• Monitoring passengers or groups of people in an enclosed environment
• Excellent customer service skills
• Map reading and directional skills
• Ability to lift 50 pounds

Starting pay rate: $23/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.