Bus Aide

MV Transportation; Santa Rosa (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

MV Transportation is seeking an Attendant / Bus Aide to assist operators and passengers for safe transportation and to monitor passenger activity on the vehicle while enroute. You will help passengers on/off, ensure proper seating, and act as a liaison with client agency staff to ensure accurate attendance and service delivery.

The role requires a high school diploma or equivalent, experience with passenger assistance or working with persons with disabilities, strong customer service, map

Qualifications

• High school diploma or equivalent required.
• Experience with passenger assistance or working with persons with disabilities.
• Ability to lift 50 pounds.
• Excellent customer service skills.
• Map reading and directional skills.
• Experience monitoring passengers in an enclosed environment.

Responsibilities

• Assist passengers on and off vehicles and ensure appropriate seating and securements.
• Maintain order on vehicle and monitor passengers during transport.
• Act as liaison between client agency personnel and operations staff.
• Communicate problems to dispatch and resolve issues affecting clients and passengers.
• Assist operator in emergencies and secure vehicle while removing passengers as needed.
• Diffuse difficult situations with professionalism and respect for passengers.
• Ensure vehicle is clean and safe at start and end of each shift.
• Communicate effectively with dispatch via two-way radio.
• Assist operators in navigating to locations as needed.
• Maintain professional demeanor and appearance.
• Be reliable in attendance; be a team player.

Skills

Passenger assistance experience

Monitoring passengers

Customer service

Map reading

Lift 50 pounds

Education

High School diploma or equivalent

Job description

Overview

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Responsibilities

MV Transportation is seeking anAttendant / Bus Aideto provide assistance to operators and passengers for safe transportation as well as to monitor passenger activity on the vehicle while enroute.

Responsibilities:

• Assist passengers on and off of vehicles to door and ensure engagement of appropriate passenger securements
• Maintain order on vehicle during transport and proper client monitoring
• Act as liaison between client agency personnel and operations staff, ensuring accurate attendance and delivery of clients
• Effectively communicate problems or situations and proactively working to resolving issues that affect agency clients , caretakers and other passengers
• Aide vehicle operator in the event of accident or passenger emergency in securing the vehicle and safety removing all passengers where necessary
• Diffuse difficult situations in a positive manner and with respect to the needs of the passengers
• Ensure safe and clean vehicle condition at the start and end of each shift
• Communicate effectively with dispatch or central office personnel via two way radio
• Assist operators in navigating and finding locations where necessary
• Professional demeanor and appearance
• Reliable in attendance
• Team player and helpful to staff, management, and peers
• Maintain a safe work area and a focus on safety to reduce the opportunity for injury to self or other employees

Qualifications

Talent Requirements:

• High School diploma or equivalent
• Experience with passenger assistance or working with persons with disabilities
• Monitoring passengers or groups of people in an enclosed environment
• Excellent customer service skills
• Map reading and directional skills
• Ability to lift 50 pounds

Starting pay rate: $23/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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