Bursar

Baton Rouge Community College; Baton Rouge (LA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Paid time off

Job summary

Baton Rouge Community College (BRCC) seeks a seasoned Bursar to lead student accounts and cashiering operations within Student Development. The role drives billing, receivables, refunds, third‑party billing, and tax reporting to support enrollment and aid disbursement.

Responsibilities include strategic leadership, staff supervision, policy development, and ensuring compliance with internal controls and Title IV requirements. Collaboration with Finance, Registrar, and IT is essential.

Qualifications

• Associate degree in Accounting, Business Administration, Finance, or related field.
• Five (5) years of progressively responsible professional experience in bursar operations, student accounts, cashiering, accounts receivable, or closely related finance functions.
• Equivalent combinations of education, training, and directly related experience may be considered.
• Advanced knowledge of cashiering, student billing, receivables, collections, refund administration, and Title IV compliance.

Responsibilities

• Provide strategic leadership for BRCC’s Bursar operations within Student Development.
• Supervise assigned Bursar staff; establish work priorities; monitor service levels and productivity.
• Develop, implement, and maintain office procedures, internal controls, and customer service standards.
• Serve as the college’s primary resource for escalated student account issues and advise division leadership on matters related to student receivables, payment compliance, refunding, and account resolution.

Skills

Strong communication

Education

Associate degree in Accounting

Job description

Job no: 495752

Closes:

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Bursar's Office, Admissions, Student Affairs

Bursar

Baton Rouge Community College (BRCC)

Baton Rouge, Louisiana

Supporting Student Success, Strengthening FinancialStewardship, and Advancing Institutional Excellence.

The Bursar serves as BRCC’s lead administrator for studentaccounts and cashiering operations within Student Development andprovides strategic and operational leadership for student billing,receivables, collections, third-party billing, student refunds,payment operations, and tax reporting. The position works in closepartnership with Student Financial Services, the Registrar,Finance, Workforce, and Information Technology to supportenrollment, aid disbursement, registration, and student accountresolution. The Bursar is responsible for safeguardinginstitutional and student funds; ensuring compliance withinstitutional, LCTC, state, federal, and Title IV cash managementrequirements; maintaining strong internal controls; and deliveringstudent-centered account services that promote access, persistence,and completion at BRCC.

Key Responsibilities

25% Student Accounts and BursarOperations Leadership

• Provide strategic and day-to-day leadership for BRCC’s Bursaroperations within Student Development, including cashiering,student billing, receivables, collections, student refunds,third-party billing, payment operations, and tax reporting.
• Supervise assigned Bursar staff; establish work priorities;monitor service levels, workflow, and productivity; and ensurecontinuity of operations during peak registration, disbursement,and refund periods.
• Develop, implement, and maintain office procedures, internalcontrols, and customer service standards that support compliant,efficient, and student-centered account operations.
• Serve as the college’s primary resource for escalated studentaccount issues and advise division leadership on matters related tostudent receivables, payment compliance, refunding, and accountresolution.

20% Billing, Receivables, and StudentAccount Administration

• Direct the administration of student accounts, includingtuition and fee assessment, payment processing, accountadjustments, sponsor and third-party billing, excess creditrefunds, returned payments, and delinquent account management.
• Coordinate closely with Student Financial Services, theRegistrar, Workforce, and Finance to ensure the accurateapplication of
• charges, financial aid, sponsorships, waivers, and payments tostudent accounts.
• Monitor aged receivables, delinquent balances, and collectionactivity; develop collection strategies; recommend accounts forexternal collection placement; and oversee repayment and accountresolution processes in accordance with college procedures.
• Support account review and resolution for special populationsand funding sources, including sponsored students, employersponsored billing, and students receiving federal, state,institutional, or third-party assistance.

15% Cashiering, Refunds, and ComplianceControls

• Oversee cashiering and cash management operations, includingreceipting, balancing, deposits, reconciliation, and safeguardingof cash and cash equivalents in accordance with college and staterequirements.
• Ensure timely and accurate processing of student refunds andcredit balances, including coordination with Student FinancialServices and Finance on Title IV credit balance, return, andrefund-related activity affecting student accounts.
• Maintain and strengthen internal controls over cash handling,account adjustments, write-offs, refunds, and separation of dutiesto reduce institutional risk and support audit readiness.
• Review and reconcile student account receivable activity andrelated reports; resolve discrepancies; and support month-end,year-end, audit, and compliance reporting processes.

15% Regulatory Compliance, Reporting,and Tax Administration

• Ensure compliance with BRCC, LCTC, state, federal, andapplicable Title IV cash management requirements related to studentaccounts, refunds, receivables, and credit balances.
• Oversee the accurate and timely issuance of IRS Form 1098-T andrelated tax reporting obligations, including data review,corrections, vendor coordination, and annual reportingprocesses.
• Prepare, review, and distribute reports related to studentreceivables, collections, cashiering activity, refunds, deposits,and other Bursar operations for division leadership, Finance,auditors, and other stakeholders.
• Research and resolve account discrepancies, system issues, andprocess gaps affecting billing accuracy, compliance, reporting, orthe student experience..

10% Systems, Collaboration, andStudent-Centered Service

• Partner with Student Financial Services, the Registrar,Finance, Workforce, IT, and other departments to align studentaccount processes with registration, aid disbursement, enrollment,and student success goals.
• Support the effective use, testing, and continuous improvementof Banner and related payment, cashiering, and student accountsystems; identify opportunities to automate processes and improveservice delivery.
• Serve as a resource to students, families, faculty, staff, andexternal partners regarding billing, payments, refunds, tax forms,account balances, and related policies and procedures.
• Assist with registration events, orientation, payment deadlinecommunications, and other Student Development initiatives thatsupport student access, persistence, and completion.

• 5% Other duties as assigned

Minimum Qualifications

Education

• Associates degree in Accounting, Business Administration,Finance, or related field.

Experience

• Five (5) years of progressively responsible professionalexperience in bursar operations, student accounts, cashiering,accounts receivable, business office operations, or closely relatedfinance functions, including supervisory experience.
• Experience in higher education with responsibility for studentbilling, refunds, collections, cashiering, or student accountcompliance is strongly preferred.

Experience Substitution:

• Equivalent combinations of education, training, and directlyrelated experience may be considered.

Required Knowledge, Skills & Abilities

Advanced

• Ability to provide strategic leadership for student accountoperations, supervise staff, establish priorities, and manage ahigh volume, deadline-driven office.
• Ability to interpret and apply complex institutional, state,federal, and Title IV cash management requirements to studentaccount operations.
• Ability to analyze complex account, billing, refund, andreceivable issues and make sound, student-centered, risk-informeddecisions.

Proficient

• Knowledge of cashiering, student billing, receivables,collections, refund administration, and third-party billingpractices.
• Knowledge of accounting principles, reconciliation practices,internal controls, and audit expectations.
• Knowledge of 1098-T reporting requirements and tax-relatedprocesses applicable to student accounts.
• Ability to use Banner or similar ERP/student informationsystems, payment platforms, spreadsheets, and reporting tools tomanage operations and analyze data.
• Strong written and verbal communication skills and the abilityto collaborate effectively across functional areas.

Basic

• Ability to foster a cooperative, customer-focused environmentthat balances service, compliance, and accountability.

Preferred Education

• Master’s degree in Accounting, Business Administration,Finance, Higher Education Administration or a related field.

Preferred Experience

• Experience serving in a bursar, student accounts, cashiering,or business office leadership role in a community college or publichigher education environment; Banner experience; and experiencewith 1098-T reporting, collections strategy, third-party billing,payment plan administration, and student refund operations.

Preferred Knowledge, Skills, &Abilities

• Knowledge of LCTCS and Louisiana public higher education fiscalpractices.
• Knowledge of Title IV cash management requirements as theyrelate to student accounts, refunds, and credit balances.
• Experience with business process improvement, workflowredesign, and technology implementation related to studentfinancial
• operations.

Benefits:As a member of the LouisianaCommunity and Technical College System,BRCC has an attractivebenefits package with a wide variety of benefit options. Benefitsoffered include retirement, multiple medical insurance options,supplemental insurances (dental, term life, disability, accident,vision, etc.), Tax Saver Flexible Benefits Plan (saves tax dollarson some childcare and medical expenses), holidays (14 per year,typically includes longer break at Christmas), generous annual(vacation) and sick leave benefits and Employee Assistance Program.Specific benefits depend on job category, percent effort, andlength of employment.

Why Join BRCC?

Baton Rouge Community College offers a collaborative workenvironment, a commitment to employee development, and theopportunity to support the mission of student success throughstrong institutional operations.

Passing pre-employment criminal background screen is required as a condition of employment.