Burn Program Aftercare Coordinator

UNC Health; Chapel Hill (NC); On-site; USD 34,000 - 49,000; Full time

Job summary

UNC Health is seeking an Aftercare Coordinator to deliver inpatient, outpatient, and offsite therapeutic programming for burn survivors and families. The role involves designing and supervising routines, budgets, safety protocols, and evaluating camps, retreats, and school re-entry initiatives.

The coordinator tailors interactions to age and healing trajectory, supports coping and resilience, and leads data-driven program evaluation for leadership and donors. Some evenings and weekends required.

Qualifications

• Bachelor's degree in Therapeutic Recreation, Child Life, Nursing, Social Work, or Chaplaincy.
• Requires 4 years of experience working with medical specialty populations.

Responsibilities

• Plans, creates and conducts individualized and generalized supportive care programs for pediatric and adult patients and families in inpatient and clinic settings.
• Ensures safety, infection control and risk management in all interactions and programming.
• Coordinates offsite events, camps and retreats, including volunteer and staff delegation and logistics.
• Revises risk management and safety protocols for participant safety at all sessions.
• Facilitates data entry, reporting and communications with donors, leadership and multidisciplinary teams.

Education

Bachelor's degree in Therapeutic Recreation, Child Life Nursing, Social Work, or Chaplaincy

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

About the Burn Aftercare Program

The Burn Aftercare Program is a nationally recognized program dedicated to helping survivors and their families move beyond recovery and thrive through meaningful connections, education, support, and community engagement.

Summary

Inpatient, Outpatient, and Event-Based Therapeutic Programming: The Aftercare Coordinator role provides a range of services, both in the hospital setting and offsite, to pediatric and adult burn survivors and family members (children, teens, and adults). This includes design, implementation, supervision, management and delivery of routines, schedules, budgets, safety protocols and procedures, and evaluation for offsite camps, retreats, school re-entry, and support operations. Plans, implements and evaluates supportive programming (camps, retreats, virtual gatherings, etc.), orientation training, and program.

Tailorsall patient and family member interaction to the age, coping, psychosocialneeds, and healing trajectory of the patient, with the goal of enhancingcoping, resilience, and overall quality of life during and after treatment.

Facilitates the supervision, management and delivery of routines, schedules, budgets, safety protocols, plans, and procedures experience for overarching support experience for participants, volunteers and staff.

Conductspre- and post- program evaluations and synthesizes data for reporting toleadership, interdisciplinary team, donors, and grant funders. Presents and publishes articles related toprogrammatic and intervention impacts, participants'illness/injury/survivorship experience and after interventions.

Work Schedule

This position is a Monday - Friday position with occasional evening and weekend hours required for camps, retreats, support programs, community outreach, and special events.

Responsibilities

Inpatient and hospital clinic setting:

• Plans, creates and conducts individualized and generalized supportive care programs/ therapeutic intervention experiences for pediatric and adult patients and families in inpatient and clinic settings.
• All interactions and programming take into account safety, infection control and risk management procedures to assure patient safety.
• Demonstrates ability to shift individual patient/family interactions based on nuances of diagnosis, treatment trajectory, life stage, specific patient needs and interests, resources needed and appropriate health and therapeutic/rehabilitative benefit.
• Special initiatives may include School Re-entry, teen programming, preschool programming and individualized interventions designed to enhance the patients abilities to function in life activities while dealing with their diagnosis/treatment.
• Participates in Continuous Quality Improvement and Quality Assurance activities in accordance with JCAHO standards and with hospital and department policies.
• Provides customized emotional support as appropriate with patient's age, life stage, injury type, discharge plan, as bridge to long-term survivorship and engagement with support resources.

Offsite Event Setting

• Plans, implements, and evaluates therapeutic events for patients, family members, staff and volunteers at offsite settings including camps and retreat centers.
• Leads programming logistics including planning group schedules, materials, and equipment needs, identifies contract vendors, and liaises with event site contact.
• Plans and delegates volunteer and staff responsibilities, task management, training and debriefing for offsite events. Onsite, oversees the work/workflow of event-related UNC Health staff (include nursing) as well as contracted staff, volunteers (ensures vetting process in conjunction with UNC Health Volunteer Services policies and procedures)
• Reviews, revises, and ensures adherence with risk management and safety protocols and procedures.
• Ensures compliance with state and federal guidelines, UNC Health policies and procedures etc for participant safety at all offsite therapeutic events.
• Directs program attendee (patients, loved ones) recruitment and communication with multidisciplinary team members, hospital personnel, and community groups relative to supportive care program activities in compliance with UNCHCS and department policies and procedures.
• Provides appropriate risk management and infection control to improve the health, safety and benefit of patients using the facilities.
• Assists in donor relations: as key contact/spokesperson, liaison for event-related equipment and needs.
• Facilitates data entry and management for all supportive programming related tasks. Facilitates internal and external communications for planning. Coordinates activities with aftercare team members, volunteers, media, vendors, local facility staff, etc. Under the supervision of department leadership, provides communication regarding programs, events and materials with engaged donor groups.
• Facilitates the supervision, management, and delivery of routines, schedules and procedures for event support group operations.
• Presents and publishes articles related to supportive program experiences and interventions. Participates in the design and implementation of research projects.
• Facilitates data entry and management for all supportive programming related tasks. Facilitates internal and external communications for planning. Coordinates activities with multidisciplinary team members, legal office, public affairs, volunteers, media, vendors, local facility staff, etc.
• Under the supervision of department leadership, provides communication regarding programs, events and materials with engaged donor groups

Other Information

• Bachelor's degree in Therapeutic Recreation, Child Life Nursing, Social Work, or Chaplaincy.

Licensure/Certification Requirements

• If a Bachelor's degree in Child Life: Certification by the Child Life Certifying Commission.
• If a Bachelor's degree in Therapeutic Recreation: Licensed as a Recreational Therapist by the North Carolina Board of Recreational Therapy Licensure (NCBRTL).
• If a Bachelor's degree in Therapeutic Recreation: Certified Therapeutic Recreation Specialist (CTRS) by the National Council for Therapeutic Recreation Certification (NCTRC).
• If a degree in Counseling: Licensed Professional Counselor or National Certified School Counselor Licensure OR National Certified School Counselor
• If Nursing degree, requires valid NC Nursing License.
• If Chaplain degree, Board Certified Chaplain.
• (Burn Aftercare Coordinator only) If Camp Management degree: Camp Director Certificate issued by the American Camp Association.

Professional Experience Requirements

• Requires 4 years of experience working with medical specialty populations

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: UNC P&A Surg-Burn

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$24.98 - $35.91 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.

All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.