Clinical Support Tech I - Acute Burn and Wound Unit

UNC Health Care; Chapel Hill (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

UNC Health in Chapel Hill is seeking a Nursing Assistant I + Clerical (Clinical Support Tech I) for the Acute Burn and Wound Unit 5 East. The role combines direct patient care with clerical support, including charting and unit workflow, in a 36-hour weekly rotating shift schedule.

Responsibilities include assisting clinicians, transporting patients, and maintaining room setup and medical records, with opportunities to contribute to patient education and routine PI audits.

Qualifications

• Must be fluent in verbal and written English.
• Ability to develop computer skills if not competent.

Responsibilities

• Assist in delivery of patient care and transport patients or equipment.
• Set up and maintain patient rooms and unit desk area functions.
• Perform clerical tasks: organize workload, greet visitors, and process orders.
• Transcribe orders and review for clarity; maintain medical records.
• Provide basic clinical support: clean areas, restock supplies, transport.
• Assist with personal care and measurement of vital signs per plan.

Skills

Fluent in English

Computer skills

Education

High School Diploma or GED

Nursing Assistant I certification (NC DHHS)

Basic Life Support (BLS) certification

Job description

Description

Nursing Assistant I + Clerical (Clinical Support Tech I) needed for the Acute Burn and Wound Unit - 5 East.5 East is a 15-bed unit dedicated to caring for patients with a burn injury and/or other complex wounds. Burn patients on this unit typically have <20% burn injury and are acute care in status. Other patients cared for on this unit include, but are not limited to: plastic surgery patients, diabetic wounds, pressure ulcers and overflow from other acute care surgery and medicine areas.

This is a 36 hours per week position; working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package including PTO hours, which are accrued based on the number of worked hours.

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities

1. 1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
2. 2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
3. 3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
4. 4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
5. 5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
6. 6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Education Requirements

• * High School Diploma or General Education Development (GED)

Licensure/Certification Requirements

• * Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• * Basic Life Support (BLS) certification

Professional Experience Requirements

• * Prior experience not required.

Knowledge/Skills/and Abilities Requirements

• * Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Wound 5 East

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$18.12 - $25.51 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Rotating

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: No

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.