Burger King Team Member

Duncannon Burger King; Duncannon (PA); On-site; USD 25,000 - 30,000; Full time

Job summary

Duncannon Burger King is seeking a Team Member to deliver exceptional customer service in a fast-paced environment. Responsibilities include greeting customers, handling complaints, and maintaining cleanliness.

The ideal candidate should be energetic, people-oriented, and physically capable of standing for extended periods. This role upholds high operational standards and ensures a pleasant dining experience for all guests.

Qualifications

• Physically capable of standing for long hours.

Responsibilities

• Greets every customer in a quick and courteous manner.
• Provides a pleasant dining experience to all customers and responds to inquiries.
• Handles all customer complaints according to company policies.
• Maintains a high standard of cleanliness.

Job description

Job Description

As a Burger King Team Member, you will be an energetic, outgoing, people-oriented candidate with strong verbal communication skills and the ability to work effectively in a fast-paced environment while maintaining a high level of customer focus.

Responsibilities

• Greets every customer in a quick and courteous manner.
• Provides a pleasant dining experience to all customers and responds to inquiries in a timely fashion.
• Handles all customer complaints according to company policies and procedures.
• Develops and maintains product knowledge and provides customers with product recommendations.
• Follows sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas.
• Ensures compliance with operational standards, company policies and ordinances.
• Sustains consistent high quality of food preparation and service.
• Keeps a professional image by maintaining proper uniform and appearance standards.
• Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.
• Assists other associates in their duties and helps new associates learn new job skills.
• Communicates issues or concerns and ensures all internal matters are presented to the GM in a timely manner.
• Has general knowledge of all point-of-sale equipment.
• Processes customer sales accurately and efficiently.
• Ensures cash drawer levels are maintained in compliance with company policies and procedures.
• Receives and stocks all merchandise in accordance with company policy.
• Is physically capable of lifting up to 50 pounds following proper lifting procedures.
• Ensures stock is faced up, clean and presentable at all times.
• Applies the FIFO (first in first out) system when receiving or stocking any product.
• Ensures all damaged and/or out-of-date stock is removed, accurately recorded and placed in a designated quarantine area.
• Follows portion control and preparation quantities to minimize loss.
• Maintains full control of the store and its contents using prevention techniques to minimize loss (e.g., drive-offs or retail theft).
• Follows company policies and procedures for securing the premises upon end-of-day closure.
• Maintains a high standard of cleanliness.
• Clears the customer service area by removing trash, cleaning restrooms and the parking lot.
• Performs all duties in a safe and responsible manner to ensure workers, customers, suppliers/contractors and the environment are not at risk.
• Complies with all company safety policies, procedures and instructions.
• Uses materials handling procedures and equipment provided to minimize contamination or injury.
• Reports unsafe practices or conditions to management and follows all safety initiatives.

Requirements

• Physically capable of standing for long hours.

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.