Burger King Shift Leader

GPS Hospitality; Pineville (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to enhance team performance and ensure exceptional customer service. In this dynamic role, you will oversee daily operations, train team members, and uphold company standards. Your leadership will foster a positive work environment, encouraging growth and recognition among staff. If you thrive in a fast-paced setting and possess strong problem-solving skills, this opportunity is perfect for you. Join a team that values your contributions and offers structured training for career advancement.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition

Structured training for career development

Regular performance reviews

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team to maintain high standards.
• Supervise operations in the absence of management.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document any violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to bend, squat, twist, pull, and reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a positive work environment, with benefits including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training for career development

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or any other characteristic protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities, unless it causes undue hardship. Contact Human Resources at 770-738-8779 for assistance.