Burger King Shift Leader

Workforgps; New Orleans (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Leader to join their vibrant restaurant team. This role is perfect for someone passionate about delivering exceptional customer service while leading a team in a fast-paced environment. As a Shift Leader, you will oversee daily operations, ensure compliance with company standards, and provide coaching to team members. With opportunities for career development and a supportive work culture, this position is an excellent stepping stone for those looking to grow in the hospitality industry. Join a fun and dynamic team where your contributions truly matter!

Benefits

Regular Performance Reviews

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills essential for guest satisfaction.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach team members for operational excellence.

Skills

Customer Service

Supervisory Skills

Problem-Solving

Ability to Work Under Pressure

Education

High School Diploma

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years or older and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Ability to stand for 8-10 hours.
• Ability to lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, with a supportive team, and benefits including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

We will endeavor to make reasonable accommodations for applicants with disabilities in accordance with applicable law. Please contact Human Resources at 770-738-8779 if assistance is needed.