Burger King Shift Leader

Workforgps; New Iberia (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the restaurant sector is seeking a dedicated Shift Leader to enhance team performance and ensure exceptional customer service. This full-time role involves training team members, managing daily operations, and upholding company standards in a fast-paced environment. With opportunities for career development and structured training, this position is ideal for those looking to grow within the hospitality industry. Join a team that values hard work and dedication, and make a significant impact on guest satisfaction and team success.

Benefits

Regular performance reviews

Health and Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured training for career development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Strong customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team while supervising operations.

Skills

Customer Service

Team Management

Problem-Solving

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to operate the restaurant effectively each shift.
4. Maintain an excellent working knowledge of restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years old and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Stand for 8-10 hours.
4. Lift up to 20 lbs.

Benefits

• Regular performance reviews.
• Health and Life Benefits.
• HSA program.
• Anniversary Vacation Bonus.
• Employee Rewards & Recognition Program.
• Structured training for career development.

EEO Statement

GPS Hospitality is an Equal Opportunity employer, providing consideration for employment without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation Notice

We will make reasonable accommodations for qualified applicants with disabilities. Contact Human Resources at 770-738-8779 if assistance is needed.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Restaurants