Burger King Shift Leader

GPS Hospitality; Morgantown (WV); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the fast-food sector is seeking a dedicated Shift Leader to enhance their restaurant team. This role involves overseeing daily operations, ensuring compliance with company standards, and delivering exceptional customer service. The ideal candidate will possess strong leadership skills, the ability to train and motivate team members, and a knack for problem-solving in a fast-paced environment. Join a vibrant and positive workplace where your contributions will be valued and rewarded, and take the next step in your career with structured training and development opportunities.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured Training for Career Development

Regular Performance Reviews

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team while supervising daily operations.

Skills

Customer Service

Problem Solving

Team Management

Training and Coaching

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards across all areas such as product preparation, customer relations, restaurant maintenance, and team management.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years or older and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, with a welcoming team, including:

• Regular performance reviews.
• Health & Life Benefits.
• HSA program.
• Anniversary Vacation Bonus.
• Employee Rewards & Recognition Program.
• Structured training for career development.

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation Notice

We will make reasonable accommodations for qualified applicants with disabilities to assist in the hiring process, unless it causes undue hardship. Contact Human Resources at 770-738-8779 for assistance.