Burger King Shift Leader

Workforgps; Iowa (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dedicated Shift Leader to enhance their restaurant team. This role is pivotal in ensuring operational excellence, as you will guide team members and maintain high standards of customer service. With responsibilities ranging from training staff to managing daily operations, you'll thrive in a fast-paced environment. The company fosters a positive work culture, offering career development and recognition programs, making it an ideal place for those eager to grow in the hospitality field. Join this vibrant team and make a difference in guest experiences!

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career development through structured training programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team for operational excellence.
• Supervise according to GPS values and policies.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Tools

GPS Hospitality Systems

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, delivery, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests.
2. Train and coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any violations.
9. Perform other duties as assigned by the Restaurant General Manager.

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years or older and authorized to work in the US.

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
• Ability to work in warm and cold temperatures.
• Stand for 8-10 hours.
• Lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

Equal Opportunity Employment

GPS Hospitality is an Equal Opportunity employer. We consider all applicants without regard to race, color, religion, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or any other legally protected characteristic.

Accommodation

We will make reasonable accommodations for qualified individuals with disabilities. Contact Human Resources at 770-738-8779 for assistance.