Burger King Shift Leader

Workforgps; Harvey (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Shift Leader to oversee daily operations and ensure guest satisfaction. The role involves training team members, maintaining high standards in service, and managing restaurant operations in the absence of senior management. Ideal candidates will have supervisory experience and strong problem-solving skills.

Benefits

Health Benefits

Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards and Recognition

Career Development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be at least 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and guest satisfaction.
• Train and coach team members.
• Supervise according to GPS values and behaviors.

Skills

Customer Service

Problem Solving

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality

We are seeking a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members and are responsible for directing daily restaurant operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in product preparation, customer service, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure outstanding service and guest satisfaction
2. Train and coach team members
3. Utilize GPS Hospitality Systems to manage restaurant operations effectively
4. Maintain high proficiency in restaurant operations and set an example for the team
5. Provide coaching and feedback to team members
6. Supervise according to GPS values and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce cash handling policies; address violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume environment
• Must be at least 18 years old and authorized to work in the US

Physical Requirements

• Ability to bend, squat, twist, pull, and reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a positive work environment, regular performance reviews, health and life benefits, HSA program, anniversary vacation bonus, employee rewards and recognition, and career development through structured training programs.

EEO Statement

GPS Hospitality is an Equal Opportunity Employer. All persons will have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, age, disability, gender, sexual orientation, veteran status, marital status, or other protected characteristics.

Accommodation

We are committed to reasonable accommodations for applicants with disabilities. Contact Human Resources at 770-738-8779 for assistance.