Burberry Operations Associate

BoF Careers; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Burberry is seeking a dedicated Back of House/Inventory Associate to support store operations in Texas. You will manage stock receipt, ensure accuracy, and keep the stockroom organized to support an omnichannel retail environment.

You will assist the sales team, conduct quality checks, and support aftersales activities to enhance the client experience. Strong SAP and MS Office skills are preferred for daily tasks.

Qualifications

• Experience in store operations and inventory control.
• Ability to support back-of-house and sales teams.
• Proactive and detail-oriented approach to tasks.
• Proficient with SAP is desirable.

Responsibilities

• Inventory control including receiving stock and reporting discrepancies.
• Support sales with stock retrieval and omnichannel tasks.
• Keep back of house tidy and compliant with standards.
• Quality control of products and reporting issues to store lead.
• Assist aftersales (alterations, repairs, personalization) to enhance client experience.
• Ensure stockroom equipment works and escalate issues via internal services.
• Handle ad hoc administrative tasks and supplier/stock communications.
• Support events and visual merchandising activities as needed.

Skills

Organisational skills

Communication skills

Attention to detail

Teamwork

Ability to work in busy environment

Tools

SAP

MS Office

Job description

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

Job Purpose

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

Responsibilities

• Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to store lead
• Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
• Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Intermediate computer skills in core Microsoft software
• Previous experience with SAP desirable
• Ability to work well in a team
• Ability to work in a busy team environment

MEASURES OF SUCCESS

Efficiency of store administration

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

Posting Notes: USA || Texas (US-TX) || San Marcos || RETAIL OFFLINE || OUTLET || n/a ||