Operations Associate

Burberry; San Marcos (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Burberry in San Marcos, Texas, is seeking a dedicated store back-of-house associate to support inventory and operations. You will handle stock receiving, accuracy checks, and assist sales with stock transfers to ensure a seamless omnichannel experience.

Ideal candidates have strong organizational skills, good communication, and proficient computer skills; SAP experience and teamwork are a plus. The role demands attention to detail in a fast-paced retail environment.

Qualifications

• Excellent organisational skills and attention to detail.
• Excellent verbal and written communication.
• Intermediate MS Office skills; SAP desirable.
• Ability to work in a busy team.

Responsibilities

• Inventory control including receiving stock orders from hub/warehouse.
• Assist sales with stock retrieval and omnichannel stock pullback.
• Maintain tidy back of house per Retail Operations standards.
• Quality control on products and report issues to store lead.
• Support aftersales: alterations, repairs, personalization.
• Ensure stockroom equipment is operational; report concerns.
• Adhoc admin: calls, customer service liaison, orders.
• Assist events, visual merchandising, stocktaking as needed.

Skills

Organisational skills

Attention to detail

Communication skills

Microsoft Office

SAP

Teamwork

Busy environment

Tools

SAP

Microsoft Office

Job description

INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback. Keeping back of house in a tidy manner compliant with Retail Operations and Standards.Quality control on all products at all times and reporting any issues to store lead Support aftersales process (alterations, repairs, personalisation) to elevate the client experience. Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasksAdhoc requests by store management to support with events, visual merchandising, stock taking and other such duties.

PERSONAL PROFILE

Excellent organisational skills and meticulous attention to detailExcellent communication skills both verbal and in writingIntermediate computer skills in core Microsoft softwarePrevious experience with SAP desirableAbility to work well in a teamAbility to work in a busy team environment.

MEASURES OF SUCCESS

efficiency of store administration

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience. Posting Notes: USA || Texas (US-TX) || San Marcos || RETAIL OFFLINE || OUTLET || n/a ||