Bulk Loan Onboarding Lead

First American Financial Corp.; Fort Mill (SC); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401k plan

PTO and paid sick leave

Job summary

First American Financial Corp. is hiring for a role focused on onboarding mortgage loans for ServiceMac clients. The candidate will coordinate timelines, manage transfer activities, and communicate with clients, external partners, and internal teams to ensure timely and accurate onboarding.

The role requires leadership, strong communication, and a solid background in Mortgage Servicing Transfers, with a customer-service mindset and ability to manage multiple projects simultaneously.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 4+ years of directly related experience.
• Leadership skills with ability to build consensus among disparate groups.

Responsibilities

• Drive bulk loan onboarding processes and build client relationships.
• Collaborate with clients, retiring servicers, and internal teams on transfer activities.
• Conduct online meetings to set expectations and timelines; follow up on concerns.

Skills

Leadership

Client relationship management

Multi-task coordination

Communication

Customer service

Technical translation

Education

Bachelor's degree or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

First American Financial Corp. is hiring for a role focused on onboarding mortgage loans for ServiceMac clients. The candidate will coordinate timelines, manage transfer activities, and communicate with clients, external partners, and internal teams to ensure timely and accurate onboarding.

The role requires leadership, strong communication, and a solid background in Mortgage Servicing Transfers, with a customer-service mindset and ability to manage multiple projects simultaneously.