Bulk Fuels Customer Service Specialist

Arctic Slope Regional Corporation; Fairbanks (AK); On-site; USD 36,000 - 48,000; Full time

Job summary

Petro Star Inc. in Alaska seeks a Bulk Plant Customer Service Attendant to deliver top-tier service at the North Lane Rack Bulk Plant.

You will monitor and dispense bulk heating oil, assist with deliveries, and maintain a clean, safe fueling environment for customers. Responsibilities include operating POS systems, balancing inventory, assisting with warehousing, and complying with safety and environmental standards.

Qualifications

• Customer service experience required.
• High school diploma or equivalent preferred.
• Proven record of outstanding attendance and punctuality.
• Working knowledge of Heating Oil Products and their applications.
• Must be able to use Point of Sale System.
• Microsoft Suite (Excel, Word, Outlook) and computerized billing/inventory system preferred.

Responsibilities

• Provide exceptional customer service that builds loyalty.
• Clean and perform routine minor maintenance on the Bulk Plant fueling station, kiosk, equipment, and facilities.
• Perform periodic safety inspections on the Bulk Plant fueling system and containment areas.
• Receive, check, and verify fueling deliveries and products.
• Monitor fuel tank status and recommend deliveries.
• Balance bulk fuel inventory daily.
• Operate POS equipment and proper invoicing in DM2 and Ruby Commander Systems.
• Some pumping of fuel required.
• Will help warehouse staff when shorthanded.
• Order and maintain supplies for sale to customers.

Skills

Customer service

Multi-tasking

Attendance & punctuality

Education

High school diploma or equivalent

Tools

Point of Sale System

DM2

Ruby Commander System

Job description

Petro Star Inc. in Alaska seeks a Bulk Plant Customer Service Attendant to deliver top-tier service at the North Lane Rack Bulk Plant.

You will monitor and dispense bulk heating oil, assist with deliveries, and maintain a clean, safe fueling environment for customers. Responsibilities include operating POS systems, balancing inventory, assisting with warehousing, and complying with safety and environmental standards.