Administrative Specialist: Billing & Dispatch

Arctic Slope Regional Corporation; Fairbanks (AK); On-site; USD 40,000 - 60,000; Full time

Job summary

Petro Star Inc., Alaska’s locally owned refining and marketing company, is seeking an Administrative Specialist to support Heating Oil Operations and Accounting Credit. You will handle calls, process orders, and manage customer accounts using DM2 and related systems.

Based in the Fairbanks region, the role involves balancing daily cash batches, posting payments, and preparing reports, with a focus on accuracy, communication, and teamwork to sustain Alaska’s energy needs.

Qualifications

• High school diploma or equivalent required.
• Associate degree in accounting preferred.
• 2–3 years data entry experience in accounting or collections.
• Strong Excel and MS Office skills; familiarity with billing systems.

Responsibilities

• Answer high volume calls and assist customers and colleagues.
• Process orders, calculate charges, and manage payments.
• Update and reconcile customer accounts and credits.
• Balance cash batches and post payments received by mail.
• Prepare daily, weekly, and monthly account reports.
• Dispatch and monitor delivery-related communications.

Skills

Data entry

Customer service

MS Excel

Phone etiquette

Education

High school diploma

Associate degree in accounting

Tools

DM2 system

Midcom Meter

Billing software

Job description

Petro Star Inc., Alaska’s locally owned refining and marketing company, is seeking an Administrative Specialist to support Heating Oil Operations and Accounting Credit. You will handle calls, process orders, and manage customer accounts using DM2 and related systems.

Based in the Fairbanks region, the role involves balancing daily cash batches, posting payments, and preparing reports, with a focus on accuracy, communication, and teamwork to sustain Alaska’s energy needs.