Building Support Technologist II

Bartholomew Consolidated School Corporation; Columbus (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading school corporation is seeking a Building Tech II to enhance IT services and support. The role involves leading a technology team, troubleshooting, and maintaining various IT equipment while ensuring excellent customer service. Candidates should possess a high school diploma and technical knowledge of Windows and G Suite. Full benefits and competitive salary based on experience are offered.

Benefits

Full Benefits

Vacation days

12 paid holidays

Qualifications

• Two years of experience in support and maintenance of PCs in an enterprise network.
• Experience with AV, telecom, computer equipment, and instructional software.

Responsibilities

• Leads the building technology team and prioritizes tasks.
• Installs, troubleshoots, and maintains AV and computer equipment.
• Provides excellent customer service and resolves IT issues efficiently.

Skills

Prioritizing and executing multiple technical tasks

Proficient writing and verbal communication

Strong interpersonal and customer service skills

Education

High School diploma or GED

Sixty credit hours of college level classes

Tools

Windows 10

Google's G Suite

Desktops, laptops, and Chromebooks

Job description

• Position Type:
  Technology/ Technology - Building Tech II
  
  
• Date Posted:
  5/15/2025
  
  
• Location:
  Other
  
  
• Date Available:
  TBD
  
  

Position Type:
Technology/ Technology - Building Tech II

Date Posted:
5/15/2025

Location:
Other

Date Available:
TBD

Closing Date:
Open Until Filled

Overview:

Functions:

· Leads the building technology team by prioritizing tasks, scheduling maintenance, communicating with staff, and continuously seeking opportunities to improve IT services and support.

· Collaborates proactively with users to understand their needs and resolve IT issues efficiently.

· Collaborates with team members and utilizes available resources, including documentation and system tools, to solve problems and achieve objectives.

· Serves as the onsite IT expert, responsible for installing, troubleshooting, and maintaining AV, telecom, computer equipment, and instructional/administrative software.

· Provides excellent customer service by resolving user issues promptly and efficiently. Escalates complex issues to appropriate teams to ensure timely resolution.

· Builds positive relationships with end-users by providing timely and effective communication through ticket updates, email notifications, and in-person interactions.

· Performs system administration tasks to ensure data security and integrity, including user provisioning, access control, password management, and system monitoring.

· Maintains accurate and up-to-date inventory records of IT assets

· Promotes a professional image by maintaining an organized workspace.

Supervisory Responsibilities:

· None

Physical Demands:

· The usual and customary methods of performing the job's functions requires the following physical demands: moderate lifting (no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds), carrying, pushing, and/or pulling; some climbing and balancing; some stopping, kneeling, crouching and/or crawling. Generally the job requires 30% sitting, 35% walking and 35% standing.

Qualification

Technical Knowledge:

· Windows 10, Google's G Suite, and desktops, laptops, and Chromebooks in a networked environment (wired and wireless)

Skills and Abilities:

· Prioritizing and executing multiple technical tasks while managing concurrent activities.

· Flexibility in working and communicating with a variety of individuals and/or groups with varied cultural and educational levels.

· Proficient writing and verbal communication abilities and strong interpersonal and customer service skills required.

Education and Experience:

· High School diploma or GED and sixty credit hours of college level classes (technical classes related to computer technology is a plus) or two years of experience in the support and maintenance of personal computers, printers, and print servers in an enterprise network environment.

Terms of Employment:
260 days per year
8 hours per day
Full Benefits, Vacation days and 12 paid holidays
Other conditions and stipulations as listed in the Classified Staff Handbook
Grade 17 on Classified Staff Salary Matrix $23.76-28.50 based on experience
An additional $1 per hour will be paid from referendum funds

Hiring Manager: Anastasia Martindale [e-mail]




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Postings current as of 5/18/2025 11:13:54 AM CST.

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