Building Support Specialist

Union Depot; Washington (District of Columbia); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

Union Depot in Washington, DC seeks a Building Support Specialist to be the first point of contact for staff, visitors and vendors. You will support the Facilities Team with front-desk operations, building rounds, event setup, and timely ticketing.

The ideal candidate is highly organized, service-oriented, and proactive in maintaining a safe, functional, and welcoming environment, with strong communication and multitasking abilities.

Qualifications

• Strong communication skills.
• Highly organized and service-oriented.
• Proactive in maintaining a safe, functional environment.

Responsibilities

• Greet guests, visitors and staff at the front desk.
• Monitor building conditions and safety.
• Coordinate with vendors for services and deliveries.
• Assist with event setup and teardown.
• Triaging maintenance or safety issues through the ticketing system.

Skills

Front desk

Customer service

Vendor coordination

Event setup

Ticketing system

Tools

Ticketing system

Job description

The Building Support Specialist (BSS) plays a key role in creating a positive workplace experience by serving as the first point of contact for employees, visitors, and vendors. This role supports the Facilities Team through front-desk operations, daily building rounds, event coordination, and timely management of facilities ticket submissions. The ideal candidate is highly organized, service-oriented, and proactive in maintaining a safe, functional, and welcoming environment. Responsibilities include greeting guests, monitoring building conditions, coordinating with vendors, assisting with event setup, and triaging maintenance or safety issues through the company's ticketing system. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. The BSS exceeds client expectations, ensuring that the property is well-maintained, compliant with safety standards, and meets high-quality standards.

Shift: Hours may vary between 7am - 6pm M-F. Some weekends may be required.

Compensation: $22 - $28 per hour.

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management.