Building Supply Yard Associate Delivery Driver

Lowville Farmers Coop; Village of Lowville (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking dedicated yard associates who are passionate about providing exceptional customer service. In this role, you'll assist customers, maintain an organized lumberyard, and contribute to a positive shopping experience. The ideal candidate will be motivated to learn and grow within the retail environment, helping to create a welcoming atmosphere for all. This position offers opportunities for career advancement and the chance to make a meaningful impact in your community. If you thrive in a team-oriented setting and enjoy helping others, this role could be the perfect fit for you.

Benefits

Career Advancement Opportunities

Sick Time

Employee discounts

401(k) matching

Dental insurance

Free uniforms

Health insurance

Paid time off

Qualifications

• Outstanding customer service skills and a willingness to learn.
• Strong math, reading, writing, and communication skills.

Responsibilities

• Provide excellent customer service by assisting customers in person and on the phone.
• Maintain a clean and orderly lumberyard while assisting with inventory.

Skills

Customer service skills

Problem-solving

Communication skills

Sales techniques

Forklift operation

Mathematical skills

Tools

Point-of-sale systems

Job description

Benefits:

1. Varies by location
2. Locally owned and operated
3. Career Advancement Opportunities
4. Sick Time
5. Employee discounts
6. 401(k) matching
7. Dental insurance
8. Free uniforms
9. Health insurance
10. Paid time off

You might be a great fit if…

1. You enjoy serving others as we would like to be served.
2. Making the best even better.
3. You enjoy making a difference in your community.
4. You enjoy helping others.
5. You enjoy working in teams.
6. You're motivated to learn new skills.

Job Summary:

Yard associates are expected to maintain a positive representation of Lowville Farmers Coop by providing an outstanding customer service experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include, but is not limited to, the following responsibilities:

Responsibilities:

1. Provide excellent customer service by assisting customers, both in person and on the phone, answering their questions, helping them find merchandise, and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
2. Knowledge of point-of-sale systems in order to assist with price lookup, special orders, and order entry.
3. Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
4. Notify customers of upcoming promotions and new products.
5. Assist in taking regular inventory of stock.
6. Assist with loading customer’s vehicles. Check invoices to make sure the correct products are loaded.
7. Assist with daily upkeep and straightening of lumber stacks.
8. Help yard staff with other tasks as needed.
9. Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
10. Attend all staff meetings.
11. Adhere to all store policies and safety standards.
12. Deliver products to jobsites.

Qualifications:

1. Outstanding customer service skills and professional attitude.
2. A working knowledge of the products in the store with a willingness to continue to learn.
3. Organized, self-starter who thinks independently and solves problems.
4. Strong math, reading, writing, and communication skills.
5. Knowledge of effective sales methods and techniques.
6. Understand how to safely operate a forklift.
7. Ability to lift up to 80lbs on a regular basis.

Goals:

1. Continually expand knowledge of all departments, both in the lumberyard and retail store.
2. Become a versatile employee, able to help in other areas as needed.
3. After enough experience, become a mentor to new employees and help them understand products and retail concepts.