Building Supervisor

Batavia Park District; Batavia (IL); On-site; USD 22,000 - 25,000; Part time

Job summary

The Batavia Park District is seeking a part-time Building Supervisor to oversee after-hours security for the Civic Center and community centers. Responsibilities include opening/closing procedures, rentals, and providing excellent customer service to patrons.

Position emphasizes safety, program monitoring, and assisting with registrations while maintaining a professional district image. Shifts are typically evenings and weekends.

Qualifications

• High School diploma or equivalent is required.
• Previous experience in customer service is preferred.

Responsibilities

• Responsible for the security of the building including opening and closing procedures and securing facility at the end of closing shift.
• Utilize RecTrac to be aware of current and upcoming evening activities and programs.
• Responsible for hourly facility walk-thru security checks, check all doors and windows. At the Eastside Community Center, check to make sure ovens and stove are off.
• Proactive monitoring of the facility including monitoring all programs, and rentals.
• Greet guests, answer patrons’ questions and show rental areas providing exceptional customer service at all times.
• Enforce rules, policies, and regulations governing the conduct of patrons.
• Secure and organize all recreation equipment, supplies including tables and chairs necessary for programs, and rentals.
• Physical set up and take down of mats, tables, chairs, and pickleball nets as needed.
• Process program, facility, and pass registrations via cash, check, or credit card.
• Notify Facilities Supervisor of any changes, problems, or emergencies.
• Perform all jobs and tasks within guidelines and rules of District’s safety program.

Skills

Decision-making

Problem-solving

Communication

Public interactions

Independence

Customer service

Education

High School diploma or equivalent

Job description

The Batavia Park District has been named one of the 2025 Top Workplaces by the Chicago Tribune! Our mission statement is committed to providing fun, safe and innovative open space and recreational opportunities that will enrich the quality of life for our residents.

Job Summary

The Building Supervisor is responsible for the security of the buildings (Civic Center, Callahan Community Center and Eastside Community Center) during after hours programming which includes the opening and closing procedures, assisting with rentals, and customer service of patrons participating in programming.

Essential Functions:

• Responsible for the security of the building including opening and closing procedures and securing facility at the end of closing shift.
• Utilize RecTrac to be aware of current and upcoming evening activities and programs.
• Responsible for hourly facility walk-thru security checks, check all doors and windows. At the Eastside Community Center, check to make sure ovens and stove are off.
• Proactive monitoring of the facility including monitoring all programs, and rentals.
• Always to be identified as a Park District employee. (ie. staff shirt and/or name badge).
• Greet guests, answer patrons’ questions and show rental areas providing exceptional customer service at all times.
• Enforce rules, policies, and regulations governing the conduct of patrons.
• Secure and organize all recreation equipment, supplies including tables and chairs necessary for programs, and rentals.
• Physical set up and take down of mats, tables, chairs, and pickleball nets as needed.
• Process program, facility, and pass registrations via cash, check, or credit card.
• Responsible for all patrons accurately completing "Open Gym" type waivers.
• Notify Facilities Supervisor of any changes, problems, or emergencies.
• Perform all jobs and tasks within guidelines and rules of District’s safety program.

Experience and Education:

This position requires a High School diploma or equivalent. Previous experience in customer service is preferred.

Knowledge, Skills, and Abilities:

• 1. Decision-making and problem-solving skills
• 2. Ability to communicate with the public
• 3. Aptitude to deal with the public in stressful situations
• 4. Capable of functioning independently
• 5. Understand and anticipate customer’s needs as well as support a customer service environment
• 6. Ability to portray a professional image of the District

Physical Demands/Work Environment:

This job is performed in a typical office environment. Time is spent walking through facility and on the physical set-up and take down for events. Occasionally lifts and/or moves items weighing up to25 pounds.

This part time position hours may vary based on the season and patron rental demand. Shift schedule may be in one (1) hour increments, and up to eight (8) hours. Shifts will be mostly evenings (starting as early as 4:30pm) and weekends. Must be available a minimum of two Saturdays and two Sundays per month.

Work Schedule:

Days and times vary.

Hourly Starting Rate:

$16.00/Hour

Job Type:

Part-time; not benefit eligible.

The Batavia Park District is an Equal Opportunity Employer