Building Attendant - CRC

Park District Of Oak Park; Oak Park (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

PTO

Employee discount for part-time staff

Job summary

The Park District of Oak Park is seeking a Part-Time Building Attendant for the CRC in Oak Park, IL. This role supports daily facility operations, provides front desk service, and helps with room setups, safety, and customer service for patrons of all ages.

Responsibilities include enforcing rules, performing inspections, assisting with events, and ensuring cleanliness. Must maintain CPR/First Aid/AED certs within 1 month and be 18+. PTO and employee discounts are offered for part-time staff.

Qualifications

• Must be at least 18 years old.
• High School diploma or GED required; some college preferred.
• CPR, First Aid and AED certification within 1 month of employment; certification kept current.
• Supervisor experience preferred.
• Proficient with Microsoft Office and Park District software systems.
• Excellent customer service and ability to interact with participants of all ages.
• Ability to learn and follow Park District policies and safety rules.

Responsibilities

• Enforce rules, regulations, and facility policies at the assigned site.
• Conduct facility walk-throughs to maintain safety and security.
• Assist with room set-ups and breakdowns; ensure rooms are clean and ready.
• Provide exceptional customer service and address patron concerns promptly.
• Perform front desk and customer service duties.
• Operate and troubleshoot equipment; report issues as needed.
• Complete inspections of facilities and equipment.
• Open and/or close the building per procedures; ensure readiness.
• Perform janitorial tasks and maintain cleanliness of bathrooms and floors.
• Support fitness floor, gym floor, or play zone staff as needed.
• Report injuries or incidents to supervisor or Risk Management.
• Build rapport with patrons and know their needs.
• Monitor inventory of first aid and gym supplies; requisition as needed.
• Attend events, staff meetings, and training; assist with snow removal when required.
• Maintain clear communication with patrons about rules and safety.

Skills

Customer service

Microsoft Office

Communication skills

Supervisor experience (preferred)

Education

High School diploma or GED

CPR/First Aid/AED certification within 1 month

Some college preferred

Tools

Park District Software systems

Job description

Job Details

Job Location: CRC Community Recreation Center - Oak Park, IL, Position Type: Part Time Non IMRF, Salary Range: $15.40 - $15.40Hourly, Job Category: Non-Union

Overview:

The Building Attendant - CRC is a Part-Time Position. We offer competitive compensation, PTO and an employee discount for part-time employees.

Job Purpose:

To provide support and assistance to ensure the efficient operation of the daily activities at our recreation facility. Building supervisors provide customer service support, address participant concerns and assist with facility programming. This position provides guidance when other facility leadership man is not readily available.

Essential Functions

• Enforce rules, regulations, and policies at assigned facility.
• Conduct facility walk throughs to maintain safety and security.
• Help with room set-ups and breakdowns; proactively ensure rooms are clean and set-up properly before an activity is scheduled to begin.
• Provide exceptional customer service by fielding member and participant suggestions, concerns, and complaints in a positive and understanding manner; provide follow-up and resolution as required.
• Provide front desk and customer service support.
• Operate equipment and troubleshoot issues with equipment as needed.
• Complete all facility and equipment inspections as required.
• Monitor the use of the facility based on the facility schedule; may conduct opening and/or closing of the building in accordance with procedures; ensure building is set up and ready for operation.
• Maintain facility and grounds performing janitorial responsibilities including but not limited to cleaning bathrooms, locker rooms, windows, floors, etc.
• Act as a fitness floor, gym floor or play zone staff as needed.
• Report any work-related or patron injuries or incidents to supervisor and/or Risk Management.
• Become familiar with patrons; know their names, personalities, skills, and interests: build a rapport.
• Inventory and monitor first aid kit supplies; requisition supplies as needed.
• Inventory and monitor gym supplies; requisition supplies as needed.
• Perform maintenance tasks as needed.
• Wear PDOP uniform at all times.

Additional Functions

• Assist with events and programs.
• Attend staff meetings and training programs as specified.
• Assist in snow removal operations as needed.
• Ensure self and operations staff engage in consistent and frequent communication with patrons regarding facility rules, safety, and other pertinent information.
• Complete other duties as assigned by supervisor or other Park District administrative personnel.

Knowledge, Skills, and Work Experience Required

• Must be at least 18 years of age.
• High School diploma or GED required, some college preferred.
• Certification in advanced Cardio Pulmonary Resuscitation (CPR), First Aid and Automated External Defibrillator (AED) within 1 month of employment and keep certification current. The District provides this training.
• Supervisor experience preferred.
• Knowledge, experience, and proficiency in Microsoft Office and computer applications; ability to learn and use required Park District Software systems.
• Must have exceptional customer service skills and the ability to interact with others effectively.
• Must be able to complete required Park District training.
• Must have the ability to work with participants of all ages, when necessary, enforce facility rules, and make sound decisions in order to secure the safety and well-being of all visitors, facilities, and equipment.
• Must be able to complete required Park District training.

Work Environment, Physical Demands and Considerations

• Frequent walking, running, standing, reaching, bending.
• Frequent use of brooms, mops, floor scrubbers.
• Must be able to lift up to 50 lbs. with or without an accommodation.
• Ability to work independently without supervision.
• Ability to prioritize to ensure all tasks are completed.
• Ability to direct staff effectively and perform multiple tasks simultaneously.
• Ability to present ideas and recommendations in a clear, concise manner.
• Ability to understand and carry out verbal and/or written instructions efficiently and effectively and to read and understand printed material.
• Ability to solve problems as they arise.
• Ability to operate assigned equipment.
• Ability to effectively interact and communicate well with others.
• Ability to interpret and explain department and District policies and procedures.
• Ability to follow safety guidelines and exercise judgment in all aspects of responsibility.
• Ability to resolve conflict safely, calmly and effectively.

Customers

Internal: Employees of Park District

External: Patrons of Park District of Oak Park; residents of Oak Park, WSSRA, Partner Organizations including governmental and non-profit groups, and the Oak Park Business Community

Hours

• Average number of hours per week: 16-19 hours.
• Hours will vary, Monday – Friday, 5:00 a.m. – 10:00 a.m., 10:00 a.m. -3:00 p.m., 3:00 p.m. – 7:00 p.m., 7:00 p.m. -10:00 p.m., Sunday – Saturday.

This job description is not designed to cover or contain a comprehensive listing of activities, duties, functions or responsibilities that are required of the employee for this job. Duties, functions, activities or responsibilities may change at any time with or without notice.

The Park District of Oak Park is an equal opportunity employer!