Building & Member Services Supervisor (Evenings/Weekends)

Young Mens Christian Association Of Southwestern Indiana; Evansville (IN); On-site; USD 16,000 - 18,000; Part time

Job summary

Young Mens Christian Association Of Southwestern Indiana is seeking a Part-Time Membership Team Member in Evansville, IN. The role centers on welcoming members, promoting memberships and programs, and delivering excellent guest service.

The position requires multiple weekday and weekend shifts, strong customer service skills, and the ability to follow safety and abuse prevention policies. Join a nonprofit dedicated to youth development and healthy living through active member engagement.

Qualifications

• CPR/AED, First Aid, Oxygen and Blood Borne Pathogen training required within 60 days of employment.
• Child Abuse Prevention training required on/before first day of work.
• Excellent interpersonal and problem solving skills.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community
• Previous customer service or other related experience.
• Basic knowledge of computers.

Responsibilities

• Adhere to policies related to boundaries with youth.
• Complete required abuse risk management training.
• Report suspicious or inappropriate behaviors and policy violations.
• Follow mandated abuse reporting requirements.
• Adhere to job specific abuse risk management responsibilities.
• Ensure check-in procedures are followed
• Greet and serve members and guests
• Provide information on facility services and programs
• Enroll members and program participants
• Serve as liaison between members and program supervisors
• Handle and solve member complaints
• Carry out other duties as assigned
• Meet and greet members and visitors in a positive and professional manner as a representative of the YMCA
• Perform facility access control duties, including escorting members and visitors to rooms, if needed.
• Give membership and program information to walk in and phone customers. High knowledge of program information at all times.
• Provide quality tours of the facility.
• Complete all require Y trainings, new staff orientation and membership desk training.
• Responsible for finding substitutes if unable to come to work.
• Clean front and service desks, center office, and lobby (please straighten lobby chairs)
• Fill out maintenance request forms
• Enforce YMCA policies (ex. lighting policy and code of conduct)
• First responder for any emergency, behavior or incident that occurs
• Walk-through checklist
• Follow building closing procedures

Skills

CPR/AED

First Aid

Oxygen training

Blood Borne Pathogen training

Interpersonal skills

Problem solving

Customer service

Computers basics

Job description

Young Mens Christian Association Of Southwestern Indiana is seeking a Part-Time Membership Team Member in Evansville, IN. The role centers on welcoming members, promoting memberships and programs, and delivering excellent guest service.

The position requires multiple weekday and weekend shifts, strong customer service skills, and the ability to follow safety and abuse prevention policies. Join a nonprofit dedicated to youth development and healthy living through active member engagement.