Building Maintenance Technician

ISO New England, Inc; Holyoke (MA); On-site; USD 46,000 - 56,000; Full time

Benefits offered by this job

Enhanced 401(k)

Tuition reimbursement

Wellness programs

Onsite gym

Flexible work hours

Employee networks

Relocation assistance

Paid on-call rotation

Job summary

ISO New England, Inc in Holyoke, MA is seeking a Building Maintenance Technician to support day‑to‑day maintenance for four commercial buildings. You will perform preventative maintenance, troubleshoot issues, and complete repairs across electrical, HVAC, plumbing, and lighting systems.

The role requires hands‑on maintenance experience, safety‑driven practices, and the ability to work in a fast‑paced environment.

Qualifications

• High school diploma or equivalent required.
• Previous experience in building or facilities maintenance, including minor electrical, HVAC, and general repair work.
• Strong communication, interpersonal, and customer service skills.
• Ability to lift and move furniture, equipment, and supplies weighing approximately 20–50 lbs.
• Ability to participate in the on-call rotation, which will require working outside of standard business hours.
• HVAC license or related certifications preferred.
• Experience with heat pumps preferred.

Responsibilities

• Conduct scheduled inspections and identify routine maintenance needs for buildings, equipment, and fixtures; monitor elevator operation and coordinate service as needed; perform weekly testing of emergency generator systems.
• Perform skilled mechanical maintenance involving installation, operation, troubleshooting, and repair of HVAC, heating, air conditioning, lighting, plumbing, communications, and related building systems; read and interpret blueprints and facility system diagrams.
• Complete general building maintenance tasks including changing lights and ballasts, installing fixtures, assisting with fire system maintenance, painting, repairing floors and washroom fixtures, moving furniture and office equipment, and maintaining circuit breakers; support seasonal snow and ice removal as assigned.
• Support physical security operations, including badging, security monitoring, and inspection of incoming materials and mail.
• Maintain accurate records of inspections, repairs, and building systems activity; provide facility information and support to external contractors and service providers as needed.
• Ensure all work is performed in compliance with safety standards and regulations
• Respond to and prioritize maintenance requests in a timely manner
• Support maintenance operations across a portfolio of four buildings
• Interact with staff and vendors

Skills

Facilities maintenance

Communication skills

Customer service

Education

High school diploma

Job description

ISO New England is the independent system operator responsible for ensuring the safe and reliable flow of electricity in our region and planning for the future of the electric grid. We are at the forefront of New England’s ongoing transition to clean energy.

We are seeking a reliable and skilled Building Maintenance Technician to support the day-to-day maintenance and operations of four commercial buildings. This role is responsible for ensuring all properties are functional and well-maintained, with a strong focus on preventative maintenance, troubleshooting, and timely repairs. The ideal candidate has hands‑on experience with facilities maintenance, minor electrical, HVAC, plumbing, lighting, and general repairs, and takes pride in keeping buildings safe, efficient, and well maintained in a fast‑paced environment.

What we offer you:

• A stable, mission‑driven workplace where your impact truly matters
• A highly engaged work environment that values inclusion, collaboration, and employee safety and wellbeing
• Competitive compensation with a base salary + performance bonus
• Robust benefits package, including:
  • Enhanced 401(k) and financial planning support
  • Tuition reimbursement and professional development
  • Wellness programs, including an onsite gym
  • Flexible work hours
  • Employee Business Networks
• Free coffee at our onsite café
• Distance‑based relocation assistance available
• Paid on‑call rotation

How you will make an impact:

• Conduct scheduled inspections and identify routine maintenance needs for buildings, equipment, and fixtures; monitor elevator operation and coordinate service as needed; perform weekly testing of emergency generator systems.
• Perform skilled mechanical maintenance involving installation, operation, troubleshooting, and repair of HVAC, heating, air conditioning, lighting, plumbing, communications, and related building systems; read and interpret blueprints and facility system diagrams.
• Complete general building maintenance tasks including changing lights and ballasts, installing fixtures, assisting with fire system maintenance, painting, repairing floors and washroom fixtures, moving furniture and office equipment, and maintaining circuit breakers; support seasonal snow and ice removal as assigned.
• Support physical security operations, including badging, security monitoring, and inspection of incoming materials and mail.
• Maintain accurate records of inspections, repairs, and building systems activity; provide facility information and support to external contractors and service providers as needed.
• Ensure all work is performed in compliance with safety standards and regulations
• Respond to and prioritize maintenance requests in a timely manner
• Support maintenance operations across a portfolio of four buildings
• Interact with staff and vendors

What you need to be successful in this role:

• High school diploma or equivalent required
• Previous experience in building or facilities maintenance, including minor electrical, HVAC, and general repair work
• Strong communication, interpersonal, and customer service skills
• Ability to lift and move furniture, equipment, and supplies weighing approximately 20–50 lbs
• Ability to participate in the on‑call rotation, which will require working outside of standard business hours
• HVAC license or related certifications preferred
• Experience with heat pumps preferred

This employer will not sponsor applicants for work visas for this position (ex: H-1B, F-1/CPT/OPT, O-1, E-3, TN, J, etc.).

Salary Range

$33.65 - $40.86 USD

This is a U.S. based role. If the successful candidate resides outside of the U.S., relocation will be required.

Equal Opportunity: We are proud to be an EEO employer. Applicants for employment are considered without regard to race, color, religion, creed, sex (including pregnancy, childbirth, and related medical conditions), gender identity or expression, sexual orientation, citizenship, national origin, age, ancestry, marital status, disability (including learning, mental, intellectual, and physical), service in the uniformed services, genetic information, or any other status protected by applicable law.

Drug Free Environment: We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.