Building Automation Senior Service Specialist

Siemens Mobility; Richmond (VA); On-site; USD 57,000 - 98,000; Full time

Job summary

Siemens Mobility in Richmond, VA is seeking a Building Automation Senior Service Specialist to perform building automation system service, preventive maintenance, and on-call support. The role demands hands-on maintenance, diagnostics, and coordination with internal teams to ensure efficient, energy-saving operation.

The successful candidate will have 3+ years in building automation maintenance, experience with BACnet/Modbus/TCPIP, and the ability to work in varied conditions, including travel

Qualifications

• 3+ years of preventive maintenance and diagnostics on building automation systems.
• Experience with BACnet, Modbus, and TCP/IP networking on projects.
• Engineering concepts, programming, start-up, checkout, and troubleshooting.
• Able to work in varied environments including ladders, scaffolds, heights.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Must have valid driver's license and US work authorization.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Collaborate with Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel.
• Follow safety requirements and complete required training as outlined in the training path.
• Maintain and document service tickets per policy and keep preventive maintenance schedules.
• Provide instructions to customer personnel on system operations and assist with training.
• Work overtime and participate in on-call rotation as needed.

Skills

BACnet

Modbus

TCP/IP Networking

Preventive maintenance

Diagnostics

Open protocols

Tools

PLC programming

Control systems

Job description

Building Automation Senior Service Specialist

522621

15-Sep-2026

Smart Infrastructure

Mid-level Professional

Position Location: This role supports our Richmond, VA branch location, which serves customers throughout the greater Richmond, VA area.

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are i mproving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe , adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transformthe everydaywith us!

Our Service Specialists perform assigned tasks on building automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our S ervice Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

As a Service Specialist, you will:

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully completeassigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards, may coordinate with contractors on job sites,maintaintools and test equipment
• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Performrepairs as directed on all automation system types
• Responsible for completing service ticket documentation per the policy, follow andmaintainpreventive maintenance schedules
• Maintain complete andaccuratedocumentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnelregardingproper system operations andassistwith training
• Identifyand report system discrepancies, suggest system upgrade opportunities, and mayassistin pricing of repairs and upgrades to existing agreementand perform system checkout and startup on projects
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobsperform other duties as assigned
• Develop strong working relationships with internal and external customers,identifyneeds, and resolve issues
• Work Overtime as needed (Compressed schedule performance can be a factor and will require extended hours to meet commitments)
• Work Rotational On-Call and/or Minimal Overnight Travel
• Use Siemens technology and devices, work remotely,identifyand quote deficiency repairs andmanage deadlines

You will make an impact with these qualifications:

Basic Qualifications:

• 3+ years of experience performing preventive maintenance and diagnostics of building automation systems
• Demonstratedon-the-jobexperiencewith:
• Open protocols such as BACnet, Modbus, and TCP/IP Ethernet andnetworking
• Engineering concepts, programming, job start-up and checkout, and troubleshooting
• Abilityand willingnessto work in a variety of circumstances, including climbing ladders, scaffolds, andhigh liftequipment,working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able to use hand tools, laptop, email, smartphone, and tablet as well as able to carry and move equipment and tools weighing up to 75 pounds unassisted
• Experience withMicrosoft Office (Word, Excel, and Outlook)
• Must be 18 years of age andpossessa valid driver's license with limited violations; must meet eligibility requirements toparticipatein Siemens' fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED
• Experience installing and servicing electronic control or HVAC equipment; 1+years
• Demonstrated knowledgeof building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. # LI-SW1 #Southeast-EREF #VeteranCareers #TransitioningServiceMember #MilitarySpouse hvac controls, building controls, programming, hvac field technician, heating, ventilation, air conditioning, direct digital control, apogee, Desigo , Modbus, Tridium, Niagara, Alerton, commissioning, LonWorks , BACnet, DDC, BMS, building management, mechanical systems, system integration

The pay range for this position is $57,120 - $97,920 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

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Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

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