Build to Rent Leasing Specialist

HomeRiver Group; New Braunfels (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

HomeRiver Group is seeking a Built to Rent Leasing Specialist in New Braunfels, TX. The ideal candidate will be customer-focused with a knack for sales, responsible for leasing and marketing efforts, and ensuring resident satisfaction. This full-time role involves various tasks from home showings to resident communication, all aimed at fostering strong community relations. Competitive salary and benefits included.

Benefits

Competitive salary depending on experience

Commission eligible for every lease executed

Full benefit package including medical, dental, vision, and life insurance

401(k) plan with employer match of up to 3%

Paid time off and volunteer time off

Employee Assistance Program

Qualifications

• Two years of experience in customer service.
• Positive attitude and strong communication skills.
• Ability to work flexible hours, including evenings and weekends.

Responsibilities

• Responsible for leasing, marketing, and maintaining positive resident relations.
• Conduct home showings, guide application processes, and coordinate move-ins.
• Participate in outreach marketing activities and maintain resident files.

Skills

Communication Skills

Customer Service

Sales

Teamwork

Conflict Resolution

Job description

3 days ago Be among the first 25 applicants

Built to Rent Leasing Specialist

We're looking for an enthusiastic

This is a fully onsite position.

What You'll Do

As a Built to Rent Leasing Specialist, you'll be responsible for:

Built to Rent Leasing Specialist

We're looking for an enthusiastic Built to Rent Leasing Specialist to join our New Braunfels, TX team! In this role, you'll be responsible for the leasing, marketing, and maintaining positive resident relations for our rental homes. If you're a customer-focused individual with a knack for sales and building strong relationships, we want to hear from you. This is a fully onsite position.

What You'll Do

As a Built to Rent Leasing Specialist, you'll be responsible for:

Leasing

• Prospect Engagement: Greet prospects and qualify them by covering all criteria, asking relevant questions, and utilizing completed guest cards.
• Accurate Record Keeping: Immediately record all telephone and in-person visits on appropriate reports and input guest cards, maintaining them according to established procedures.
• Home Showings & Sales: Skillfully demonstrate the community and available homes, applying product knowledge to client needs by communicating features and benefits, and confidently closing the sale.
• Application Processing: Guide prospects through the application process, secure deposits in accordance with company procedures and Fair Housing requirements, and update availability reports. Process applications for approvals (credit check, rental history, etc.) and submit them to the Resident Relations Manager for approval, following up with applicants on their status.
• Move-In Coordination: Ensure homes are ready for residents to move in on the agreed date.
• Follow-Up: Immediately follow up on prospects who didn't close and attempt to close the sale again.
• Lease Execution & Orientation: Secure new residents' signatures on appropriate paperwork before move-in and orient new residents to the community.
• Renewals: Distribute and follow up on renewal notices.
• Communication: Distribute all company or community-issued notices.
• Professionalism: Represent the company in a professional manner at all times.
  
  

Neighborhood Marketing

• Outreach: Participate in outreach marketing activities regularly to obtain prospective residents.
• Referrals: Advise residents of referral concessions (if permitted).
• Promotions: Assist in placing, removing, or updating banners, balloons, bandit signs, flags, etc.
• Distribution: Distribute newsletters, pamphlets, flyers, etc.
• Market Research: Conduct market surveys and shop competitive communities.
  
  

Resident Retention

• Service Requests: Quickly complete maintenance Service Requests and inform the maintenance team.
• Resident Support: Answer resident questions about the community, repairs, rent, rules, etc. Follow up in a timely manner if unable to respond to residents on all matters immediately.
• Maintenance Follow-Up: Ensure all maintenance repairs are handled satisfactorily by contacting residents with completed Service Requests on a weekly basis.
• Community Appearance: Contribute to the cleanliness and curb appeal of the community on an ongoing basis.
  
  

Administrative

• Documentation: Type leases, complete appropriate paperwork, and accurately input information into Entrata in a timely manner.
• File Management: Maintain current resident files.
• Inspections: Maintain and record daily inspections for the community.
• Notices: Distribute all company or community-issued notices.
• Commission Tracking: Maintain accurate monthly commission records on leases and renewals for bonus purposes.
• General Support: Assist the management team with other various tasks as required.
• Policy Adherence: Consistently implement community policies.
  
  

What You'll Bring

We're looking for someone who demonstrates:

• Teamwork: An ability to support and contribute positively to the community.
• Communication Skills: Strong oral and written communication skills.
• Positive Attitude: A positive attitude and the ability to smile under all circumstances.
• Continuous Learning: A willingness to participate in training to comply with new or existing laws.
• Flexibility: The ability to work a flexible schedule, including evenings and weekends.
• Experience: Two (2) years of experience in previous relevant customer service.
• Professionalism: A neat, clean, and professional appearance at all times throughout the workday and/or whenever present at the community.
• Compliance: Adherence to expectations as demonstrated in the employee handbook.
• Conflict Resolution: The ability to diffuse and respond to customer concerns to avoid escalation of problems.
• Reliability: Successfully pass a drug test.
  
  

Additional Requirements

• Attendance: Attendance is an imperative job function.
• Performance Standards: Employees must fulfill the performance standards of this position and comply with policies, rules, and procedures of the company, including those set out in the Employee Handbook or otherwise communicated (verbally or in writing) to employees.
  
  

What HomeRiver Group Offers Full-time Associates

• Competitive salary, depending on experience.
• Commission eligible for every lease executed.
• A full benefit package including medical, dental, vision, life insurance, AD&D and a flexible spending account (FSA)
• 401(k) plan with employer match of up to 3%
• 10 paid company holidays
• Paid time off (PTO), Volunteer Time Off, Birthday Time Off, and Wellness Time Off
• Voluntary Life insurance, AD&D insurance, long-term disability and short-term disability offered
• Employee Assistance Program
• Mileage Reimbursement
  
  

If this sounds like the right opportunity for you to start or continue a career in property management, apply today!

About Homeriver Group

HomeRiver Group is an integrated national platform offering world-class property management services to investors in the single family and multi-family rental markets. Our mission to provide aggressive, proactive, and honest property management continues. This partnership allows us to combine our local knowledge and experience with the tools and resources provided by a larger organization. We strive to be professional, to communicate well, and to continue educating ourselves and our customers. We hold ourselves to the highest standards of integrity and transparency in dealing with our clients, our residents, our vendors, and each other.

Our exceptional employees enjoy a fun and rewarding team culture. We treat each other with respect, sensitivity, and consideration. Employees also enjoy competitive pay and generous benefits. Our belief is that happy employees will provide the best service to our clients and customers.

READY TO JOIN OUR PROPERTY MANAGEMENT TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

HomeRiver Group is an Equal Opportunity Employer

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Management

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