Buffet Supervisor

Grand Falls Casino & Golf Resort; Larchwood Township (IA); On-site; USD 42,000 - 60,000; Full time

Job summary

Grand Falls Casino & Golf Resort is seeking a Buffet Supervisor to lead the day-to-day Front of House operations for the buffet, ensuring quality, consistency, and staff development. The role focuses on upholding service standards, managing scheduling and payroll, controlling costs, and ensuring compliance with Iowa health regulations and other applicable laws.

Candidates must have general food and beverage service knowledge and a track record of managing FOH teams in a fast-paced dining

Qualifications

• Must have general food and beverage service knowledge.
• Experience with buffet (FOH) operations and service standards.
• Ability to develop and implement cost-related parameters for the buffet.
• Able to schedule Front of House staff within payroll targets.
• Ensures compliance with Iowa Department of Health and government rules.
• Ability to obtain necessary licenses from authorities.
• Responsible for inventories, rotation, par levels, and cycle counts.
• Responsible for hiring and developing buffet service team.
• Performs evaluations and development planning for team.

Responsibilities

• Manage day-to-day operations of the Front of House dining room for the buffet.
• Ensure product and service quality and consistency.
• Develop and train team members.
• Monitor expenses to meet budgets.
• Enforce health and safety regulations.
• Schedule and organize buffet shifts for efficient service.

Job description

The Buffet Supervisor is primarily responsible for the day to day operations of the Front of house (dining room) for the buffet ensuring product and service quality, consistency and team member development on all levels. Additionally this position is responsible for meeting all company and State Health Department rules and regulations

Essential Functions

• Must have general food and beverage service knowledge.
• Responsible for assisting with all buffet (FOH) operational quality aspects.
• Responsible for implementing and applying buffet service standards.
• Responsible for assisting in the development and implementation of cost related parameters for the buffet.
• Responsible for assisting with maintaining expenses to meet budgeted or forecasted goals.
• Responsible for scheduling all Front of House buffet staff members and meeting designated payroll costs.
• Responsible for all buffet shift organization for fast and efficient functionality and service.
• Responsible for enforcing a program that meets all Iowa Department of Health, Internal controls and government rules and regulations.
• Must be able to obtain all necessary licenses as required by local, state and federal governments.
• Responsible for tracking systematically, all critical areas of food and beverage service.
• Responsible for the hiring and development of all levels of the buffet service team
• Responsible for periodic team member evaluations and further development strategies
• Responsible for all relevant inventories including rotation, par levels, periodic physical inventories and discontinued inventory items.
• Performs other duties as assigned

Required

Schedule

Grand Falls Casino & Golf Resort ® is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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