Buffet Host & Cashier - Guest Experience

Northfield Park Racino; Northfield Center Township (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Northfield Park Racino is seeking a Buffet Host/Cashier to welcome guests, assist with seating, and handle transactions at the POS while representing the venue with friendly service.

The role requires initiative, excellent English communication, knowledge of safety regulations, and the ability to work varied shifts including weekends and holidays. Maintain a clean, sanitary work area and deliver guest experiences.

Qualifications

• Take initiative and exhibit flexibility.
• Able to sit, stand, walk, climb, crouch and balance for extended periods.
• Knowledge of health, safety and sanitation regulations.
• Excellent English communication (written and verbal).
• Knowledge of hotel services, local attractions and activities to answer guest questions.
• Strong customer service and interpersonal skills.

Responsibilities

• Greet guests, determine comps/awards, and complete payments via the POS system.
• Determine party size and seating needs; assist guests to seating/table.
• Thank guests at exit and address final needs or questions.
• Maintain a clean and sanitary work area including cashier box, dining room and service stations.

Skills

Customer service

Communication

Flexibility

English proficiency

Education

High School Diploma or GED

Tools

POS system

Job description

Northfield Park Racino is seeking a Buffet Host/Cashier to welcome guests, assist with seating, and handle transactions at the POS while representing the venue with friendly service.

The role requires initiative, excellent English communication, knowledge of safety regulations, and the ability to work varied shifts including weekends and holidays. Maintain a clean, sanitary work area and deliver guest experiences.