Retail Customer Experience Associate I

Family Dollar; City of Tonawanda (NY); On-site; USD 22,041 - 22,730; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

A retail company is seeking a Customer Service Associate in Tonawanda, NY, to deliver an excellent shopping experience. Responsibilities include managing transactions, assisting customers, and ensuring store cleanliness and stock. Candidates should have a high school diploma and previous retail experience, along with strong communication and problem-solving skills. This is a part-time position offering various perks and benefits to support employee well-being.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail or similar environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must lift between 30 and 50 lbs. and meet physical demands of the job.
• Excellent customer service and relationship management skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working the assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Ensure a positive, safe, and respectful environment.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

A retail company is seeking a Customer Service Associate in Tonawanda, NY, to deliver an excellent shopping experience. Responsibilities include managing transactions, assisting customers, and ensuring store cleanliness and stock. Candidates should have a high school diploma and previous retail experience, along with strong communication and problem-solving skills. This is a part-time position offering various perks and benefits to support employee well-being.