Budtender - Part-Time

High Profile; Webberville (MI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Disability Insurance

401k

Company Paid Holidays

Company Swag

Employee Discount

Job summary

C3 Industries is seeking a Budtender for the High Profile Cannabis Shop in Webberville, MI. You will deliver exceptional customer service, advise customers on cannabis products, and drive sales with informed recommendations.

Join a team that values product knowledge, compliance, and a positive shopping experience. Responsibilities include handling POS transactions, maintaining inventory, and assisting with online orders with accuracy and courtesy.

Qualifications

• 1+ years of customer service experience or equivalent.
• High school diploma or GED required.
• Experience with POS systems and cash handling practices.
• Commitment to reaching KPIs regularly.
• Willingness to work nights, weekends, and some holidays.

Responsibilities

• Provide the highest level of service to customers, making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals per store leadership.
• Greet customers and verify IDs.
• Assist customers with questions on state required forms and update information as needed.
• Keep the waiting room and sales floor stocked during downtime.
• Educate customers on cannabis properties and proper product selection.
• Fill online orders quickly while maintaining customer experience.
• Handle customer complaints professionally and escalate to management when needed.
• Maintain product knowledge and stay updated on cannabis trends.
• Accurately use and maintain point of sale (POS) systems and follow cash handling policies.
• Assist with product intake, inventory counts, and audits.
• Collaborate with management to increase sales and foot traffic.
• Ensure compliance with dispensary policies and regulatory requirements.

Skills

Customer service

Cash handling

Sales up-selling

Communication skills

Independent work

Multi-tasking

ID verification

Background check

21+ age

State regulations knowledge

Education

High school diploma or GED

Tools

POS systems

Job description

Who we are..

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the

Who we are..

C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, operating the High Profile Cannabis Shop retail network alongside several product brands, including the award-winning Cloud Cover Cannabis, Galactic Cannabis, and Habitat Cannabis. Through its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, Kentucky, and New Jersey, the company provides customers with access to high-quality cannabis products and exceptional retail experiences.

What we're looking for...

The Budtender is responsible for delivering world-class customer service while driving sales through personalized product recommendations and effective upselling techniques. This role involves guiding customers through the process of understanding, selecting, and purchasing cannabis products that align with their needs and preferences. By combining deep product knowledge with a proactive sales approach, the Sales Associate helps create a positive shopping experience that maximizes both customer satisfaction and store performance.

Dispensary Address: 831 Highview Dr, Webberville MI 48892

Operating Hours: 8:30am-10pm

In this role you will...

• Provide the highest level of service to customers by making their experience the top priority.
• Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
• Greet customers upon entry and perform initial check-in verification of required identification (ID).
• Assist new customers with questions on state required forms; updating customer information in system as needed.
• Ensure the waiting room is well maintained and the sales floor is properly stocked during downtime.
• Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or requests.
• Fill online orders in a quick and efficient manner, keeping customer experience at the forefront.
• Handle customer complaints in a professional manner; escalating to management when needed.
• Maintain product, brand, and strain knowledge and keep up on current cannabis trends.
• Accurately use and maintain point of sale (POS) system.
• Comply with company cash handling policies and perform daily cash management responsibilities and compliance reporting.
• Assist with intake of product, inventory counts, and additional audits on a regular basis.
• Work closely with the management team to increase sales and foot traffic.
• Support daily compliance with dispensary policies, including but not limited to the following: state/local regulation compliance, security protocols, access protocols, inventory tracking, dress codes, and work schedules.

Skills And Experience You Have...

• 1+ years' customer service experience.
• High school diploma or GED.
• Experience with POS systems and cash handling practices.
• Commitment to reaching Key Performance Indicators on a regular basis.
• Effective multi-tasker with demonstrated ability to prioritize tasks.
• Ability to work independently with little or no direct supervision.
• Demonstrate strong oral and written communication skills; ability to correspond in a professional and businesslike manner.
• Knowledge of state and local regulations is preferred.
• Ability to pass a background check and is 21 years of age or older.
• Willingness to work nights, weekends, and some holidays.
• Must be able to obtain and maintain required state licenses based on work location.

Our mission is to share our love of cannabis with the world.

Benefits

• Medical, Dental, & Vision Insurance for full-time staff
• Life Insurance
• Short-term & Long-term Disability Insurance
• 401k
• Company Paid Holidays
• Company Swag
• Employee Discount
• Compensation Estimate Disclaimer

All compensation range estimates are generated by the third party job search engine websites; C3 Industries will compensate qualified candidates commensurate with experience and industry norms.