Budtender

Sonoran Roots; Chandler (AZ); On-site; USD 17,000 - 24,000; Full time

Job summary

Sonoran Roots in Chandler, AZ is seeking a Budtender to provide cannabis product guidance, customer service, and accurate point-of-sale support. You will foster customer relationships and help ensure compliance in a fast-paced retail setting.

Qualified candidates must be 21+, able to obtain an AZDHS FA card, lift 50+ pounds, and maintain reliable attendance. Training and career growth within a respected Arizona cannabis company are available.

Qualifications

• Must be 21+ years old.
• Must be able to obtain and maintain AZDHS Facility Agent Card (FA card).
• Ability to lift 50+ pounds as needed.
• Reliable attendance and communication.

Responsibilities

• Welcome visitors and customers warmly, in person and over the phone.
• Provide information about cannabis, strains, methods, effects and precautions.
• Operate a cash register and process payments with accuracy.
• Maintain a safe, clean and professional environment.
• Balance cash drawer and conduct audits at shift start/end.
• Establish and maintain relationships with customers to drive growth.
• Weigh and record product quantities with precision.
• Manage customer records and materials containing customer information.

Skills

Customer service

Communication

Attention to detail

Reliability

Education

High school

Job description

• Base Pay $15.50 / Hour
• Other Compensation tips
• Employee Type Full-Time Non-Exempt
• Required Degree High school

ABOUT THE POSITION:

We are seeking a qualified Budtender with experience in the cannabis industry. Budtenders are the first impression of Ponderosa and must be an ambassador for Ponderosa customer service standards and our company culture . Maintaining a clean and professional environment that aligns with our first-class standards is also crucial to this role.

Requirements

JOB DUTIES AND RESPONSIBILITIES - BUDTENDER:

• Welcome visitors and customers warmly, both in person and over the phone, applying relationship-building principles to foster positive experiences and ongoing customer relationships.
• Provide customers with information and educational resources about cannabis, including strains, methods of administration, effects, and precautions.
• Operate a cash register, accurately itemizing and totaling purchases while adhering to regulatory limits and applying discounts or specials as required.
• Process customer payments accurately, issue receipts and refunds, and provide correct change when needed.
• Maintain a safe, clean, and professional working environment.
• Balance the cash drawer and conduct audits at the beginning and end of shifts to ensure accuracy and proper organization.
• Establish and maintain relationships with current and potential customers to drive business growth.
• Maintain oversight and chain-of-custody for all assets within the assigned workstation.
• Weigh and record product quantities with precision.
• Manage customer records and all materials containing customer information appropriately.
• Assist in product preparation and display tasks.
• Perform additional duties as assigned by management.

Minimum Qualifications (Required):

• Ability to lift 50+ pounds as needed.
• Quick learner and willing to be coachable and flexible with work tasks.
• Must be 21+ years old.
• Ability to obtain and maintain an AZDHS Facility Agent Card.
• Attention to detail and ability and willingness to follow instructions.
• Able to sit or stand for extended periods of time.
• Reliable attendance and communication - show up to work when you say you will and do what you say you will do.
• Criminal background checks will be performed; most marijuana-related crimes will not negatively impact an application.
• Reliable transportation.

Additional Qualifications (Preferred):

• Experience in the cannabis industry (formal or informal).
• Desire for full-time employment opportunities with the company.
• High school diploma or GED.
• Cannabis-related education.

ADDITIONAL INFORMATION:

License/Certification: Facility Agent (FA) card (required to start work)

Summary

ABOUT THE COMPANY:

Sonoran Roots is a vertically integrated, craft cannabis company headquartered in Tempe, Arizona. As an independent and locally owned company founded by Arizona natives, Sonoran Roots maintains a focus on producing high-quality, clean, and compliant cannabis products for its customers.

The company owns and operates three cultivation facilities (Mesa & Tempe), a state-of-the‑art extraction lab (Tempe), and well-established retail dispensaries (Glendale, Chandler, Flagstaff, Tucson, Tempe/Mesa, Mesa, Queen Creek, Phoenix). Our family of brands is well known for quality in the Arizona market and includes Sonoran Roots Cannabis, Canamo Concentrates, and Ponderosa Dispensary.

• "Best Cannabis Vape" - Canamo - in the Best of Phoenix Readers' Choice 2024
• "Best Dispensary for Service" - Ponderosa - in the Best of Phoenix Readers' Choice 2024
• "Best Flower Brand" - Sonoran Roots - in the Best of Phoenix Readers' Choice 2024

Our Mission:

Provide the most consistent, high-quality products and services to the patients, customers, and dispensaries of Arizona, while making a lasting, positive impact on employees and the community.

Our Values:

R : Respect - Treat people with appreciation and dignity

O : Open-Mindedness - Be willing to listen to other ideas and consider alternative solutions

O : Opportunity - look at any obstacle as the means to creating possibility

T : Teamwork - the whole is greater than the sum of the parts

S : Sincerity - take pride in your work and be mindful in how your actions impact others