Budtender - Phoenix

Broadway Cannabis Market & Mint Cannabis Co.; Phoenix (AZ); On-site; USD 21,000 - 28,000; Full time

Job summary

Broadway Cannabis Market & Mint Cannabis Co. seeks a Budtender to deliver exceptional guest experiences, offer personalized cannabis recommendations, and provide product education in a fast-paced retail environment.

You will support day-to-day dispensary operations, process transactions, and ensure compliance with Arizona regulations. The role requires 21+ with the ability to obtain an Arizona Facility Agent Card, and prior cash handling and customer service experience are preferred.

Qualifications

• 6+ months in the cannabis industry.
• Cash handling experience.
• Customer service experience.
• Product knowledge preferred but not required.
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card.

Responsibilities

• Greet customers, listen to their needs, and make personalized recommendations.
• Explain differences between cannabis types (flower, edibles, concentrates) and safe usage.
• Check IDs to verify age and adhere to purchase limits and laws.
• Process transactions using a POS system and handle cash accurately.
• Help with daily cleaning, stocking shelves, and inventory accuracy.

Skills

Customer service

Cash handling

Product knowledge

Job description

Budtender

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Position Summary:

The Budtender is responsible for delivering an exceptional guest experience by providing personalized cannabis recommendations, product education, and outstanding customer service. This role supports the day-to-day operations of the dispensary by assisting guests, processing transactions, maintaining compliance with Arizona cannabis regulations, and contributing to a welcoming, efficient, and professional retail environment.

Responsibilities:

• Daily tasks: The exact work you do.
  • Customer Service: Greet customers, listen to their needs, and make personalized recommendations.
  • Product Education: Explain the differences between cannabis types (like flower, edibles, or concentrates) and how to use them safely.
  • Compliance: Check IDs to verify legal age, adhere to purchase limits, and follow state and local laws.
  • Sales & Cashier Duties: Process transactions using a Point-of-Sale (POS) system and handle cash accurately.
  • Store Upkeep: Help with daily cleaning, stock shelves, and keep an accurate inventory of products.
• Goals: The results you must reach.
  • Improving personal AOV month over month
  • Improving person UPT month over month
  • Improve average daily sales month over month

Supervisory Responsibilities:

• None

Qualifications:

• 6 + months in the cannabis industry
• Cash handling experience
• Customer service experience
• Product knowledge (preferred but not required)
• Must be 21+ and possess (or be able to obtain) an Arizona Facility Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.