Buck Lumber Service Technician

Buck-Lumber-; Charleston (SC); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Paid holidays

401(k) with company match

Medical, Dental & Vision Insurance

HSA or FSA

Disability insurance

Job summary

Buck Lumber & Building Supply Inc. is seeking a Service Technician to perform warranty repairs and service work on our windows and doors. You will diagnose issues, repair components, and protect our reputation by delivering professional, courteous service at customer job sites.

This role requires mechanical aptitude, a willingness to learn, and the ability to work independently or as part of a team. A valid driver's license with a clean record is required, and occasional overtime may be needed.

Qualifications

• Experience with windows and doors, construction, or carpentry preferred.
• Valid driver's license with clean driving record.
• Pass pre-employment background check and drug screen.
• Excellent communication and customer service skills.
• Ability to work indoors and outdoors in varying weather.

Responsibilities

• Perform warranty repairs and service on windows and doors.
• Diagnose and resolve installation and product issues.
• Repair or replace window and door components.
• Provide professional, courteous service at job sites.
• Maintain service records and documentation.
• Safely operate company vehicles, tools, and equipment.
• Follow safety procedures and manufacturer guidelines.

Skills

Windows & doors

Mechanical aptitude

Problem solving

Communication

Customer service

Driver's license

Background check

Hand tools

Power tools

Vehicle operation

Tools

Hand tools

Power tools

Vehicle operation

Job description

Description

Position Summary: Buck Lumber & Building Supply Inc. is growing, and we're looking for motivated, career-minded individuals who want to grow with us. If you enjoy working with your hands, solving problems, and providing excellent customer service, this is a great opportunity to build a rewarding career in the building materials industry. As a Service Technician, you'll perform warranty repairs and service work on the windows and doors we supply.

Responsibilities:

• Perform warranty repairs and service work on windows and doors
• Diagnose and resolve installation and product issues
• Repair or replace window and door components as needed
• Provide professional, courteous service to customers at job sites
• Maintain accurate service records and documentation
• Safely operate company vehicles, tools, and equipment
• Follow all company safety procedures and manufacturer guidelines

What We're Looking For:

• Experience with windows and doors, construction, or general carpentry is preferred
• Mechanical aptitude and willingness to learn
• Strong problem-solving skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Valid driver's license with a clean driving record
• Ability to pass a background check and drug screening

Benefits:

• Paid holidays
• Accrued paid time off
• Medical, Dental & Vision Insurance
• Telehealth Services
• Health Savings Account (HSA) or Flexible Spending Account (FSA)
• Company-paid Life Insurance
• Voluntary Life Insurance
• Short-Term & Long-Term Disability
• 401(k) with Company Match
• Overtime Pay

Equal Opportunity Statement

Buck Lumber & Building Supply Inc. is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status under applicable law.

Requirements

This is a full-time position working Monday through Friday, typically 40-50 hours per week. Occasional overtime or Saturday work may be required based on business needs.

This role involves working both indoors and outdoors in varying weather conditions, including extreme heat and cold. Daily use of company vehicles, hand tools, power tools, and other equipment is required.

To be successful in this role, candidates should:

• Have a valid driver's license with a clean driving record.
• Be able to pass a pre-employment background check and drug screening.
• Read and understand written instructions, forms, and work orders.
• Perform basic math and accurately complete service documentation.
• Communicate effectively with customers, coworkers, and supervisors.
• Demonstrate strong problem-solving skills and mechanical aptitude.
• Safely operate hand tools, power tools, and other equipment.
• Regularly stand, walk, bend, kneel, crouch, crawl, climb, and reach overhead.
• Frequently lift and carry up to 50 pounds and occasionally lift up to 100 pounds.
• Demonstrate good manual dexterity, vision, and depth perception while working safely in a physically demanding environment.