Buca Host

Jackmont Hospitality Inc; Peoria (AZ); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hospitality company as a Buca Host at their Arrowhead location in Peoria, AZ. You will be the first point of contact for guests, ensuring a welcoming atmosphere and managing reservations. Your role is crucial in enhancing guest experiences and satisfaction, making every visit memorable. The ideal candidate will have strong communication skills and a background in customer service, with opportunities for growth in a dynamic dining environment.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant setting.
• Bilingual abilities to assist a diverse clientele.

Responsibilities

• Greet and welcome guests, ensuring a friendly atmosphere.
• Manage the reservation system and seating chart.
• Handle guest complaints professionally.

Skills

Communication

Interpersonal Skills

Customer Service

Education

High school diploma or equivalent

Tools

Reservation Management Systems

Job description

Job Title: Buca Host at Jackmont Hospitality Inc

Join us to apply for the Buca Host role at Jackmont Hospitality Inc.

About The Role

As a Buca Host at our Arrowhead location, you will be the first point of contact for our guests, setting the tone for their dining experience. Your primary responsibilities include warmly welcoming guests, managing reservations, and ensuring a smooth flow of seating throughout the restaurant. You will play a crucial role in maintaining a positive atmosphere, addressing guest inquiries, and providing information about our menu and specials. Additionally, you will collaborate with the waitstaff and management to optimize seating arrangements and enhance overall guest satisfaction. Your efforts will contribute to creating memorable dining experiences that encourage repeat visits and positive word-of-mouth.

Minimum Qualifications

• High school diploma or equivalent
• Previous experience in a customer service role, preferably in a restaurant setting
• Strong communication and interpersonal skills

Preferred Qualifications

• Experience with reservation management systems
• Knowledge of food and beverage service
• Bilingual abilities to assist a diverse clientele

Responsibilities

• Greet and welcome guests as they arrive, ensuring a friendly and inviting atmosphere
• Manage the reservation system and seating chart to optimize table turnover and guest flow
• Assist guests with inquiries about the menu, specials, and restaurant policies
• Coordinate with servers and kitchen staff to ensure timely seating and service
• Handle guest complaints or concerns professionally, focusing on resolution

Skills

The role requires strong communication and interpersonal skills to interact effectively with guests and staff, ensuring a welcoming environment. Customer service experience is essential for managing guest expectations and resolving issues. Familiarity with reservation systems will help in organizing seating arrangements efficiently. Knowledge of food and beverage service and bilingual abilities are preferred to better serve a diverse clientele.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Food and Beverage Services

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