Buca Takeout/Host

Jackmont Hospitality Inc; Mesa (AZ); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the food and beverage sector is seeking a Buca Takeout/Host to enhance the dining experience for takeout customers. This role is pivotal in managing takeout orders, greeting guests, and ensuring exceptional service that reflects the brand's commitment to quality. The ideal candidate will thrive in a fast-paced environment, showcasing strong communication and time management skills. Join a team that values customer satisfaction and loyalty, creating a welcoming atmosphere for guests even before they enter the restaurant. This full-time position offers a unique opportunity to contribute to a dynamic service experience.

Qualifications

• High school diploma or equivalent is required.
• Previous experience in a customer service role is preferred.

Responsibilities

• Greet customers warmly and assist them with their takeout orders.
• Manage the takeout order process, ensuring accuracy and timely delivery.
• Collaborate with kitchen staff to ensure all orders are prepared correctly.

Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Time Management

Education

High School Diploma or Equivalent

Tools

Point-of-Sale Systems

Order Management Software

Job description

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About The Role

The Buca Takeout/Host position is essential for ensuring a seamless dining experience for our takeout customers. This role involves managing takeout orders, greeting customers, and providing exceptional service that reflects our brand's commitment to quality. The successful candidate will coordinate the flow of takeout orders, ensure accuracy and timeliness in service, and create a welcoming atmosphere for guests, setting the tone for their experience even before they enter the restaurant. Ultimately, this position plays a crucial role in driving customer satisfaction and loyalty through efficient service and a positive first impression.

Minimum Qualifications

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in the food industry.
• Strong communication skills and a friendly demeanor.

Preferred Qualifications

• Experience in a takeout or hosting role.
• Familiarity with point-of-sale systems and order management software.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers warmly and assist them with their takeout orders.
• Manage the takeout order process, ensuring accuracy and timely delivery.
• Maintain a clean and organized takeout area, including packaging and presentation of food.
• Handle customer inquiries and resolve any issues that may arise during the takeout process.
• Collaborate with kitchen staff to ensure all orders are prepared correctly and efficiently.

Skills

The required skills include strong communication and interpersonal abilities for interacting with customers and ensuring their needs are met. Attention to detail is crucial for managing takeout orders accurately. Time management skills are essential for handling multiple orders efficiently and maintaining a smooth workflow. Familiarity with point-of-sale systems is a preferred skill that will enhance order processing. Overall, these skills contribute to a positive customer experience and the success of the takeout service.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Design, Art/Creative, and Information Technology
• Industries: Food and Beverage Services