Bubble Tea Barista & Customer Experience Specialist

Mochi Dolci; New York (NY); On-site; USD 28,000 - 40,000; Full time

Job description

Benefits:

Competitive salary

Opportunity for advancement

Training & development

Prepared and served a variety of bubble tea drinks, including milk teas, fruit teas, and specialty beverages, ensuring quality and consistency.

Provided exceptional customer service by taking orders accurately, handling customer inquiries, and offering recommendations based on preferences.

Maintained a clean and organized work environment, adhering to health and safety regulations and company standards.

Operated POS system for cash, credit, and mobile payments; balanced register at the beginning and end of shifts.

Managed inventory of ingredients and supplies, restocking and rotating stock to ensure freshness.

Trained new team members on drink preparation, customer service protocols, and equipment handling.

Contributed to a team-oriented environment focused on speed, quality, and customer satisfaction during high-volume periods.

Spanish is a plus