Brokerage Operations Intern

Ryan Specialty; Burbank (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Bonuses

Benefits

Disability accommodations available

Job summary

Ryan Specialty, a leading wholesale distributor of specialty insurance products, is seeking a Brokerage Operations Coordinator in California. The role supports daily brokerage operations, ensures regulatory compliance, and drives efficient document handling and client information management.

You will work with brokers to complete transactions, prepare renewal documentation, and maintain accurate records across required systems while providing responsive customer service through multiple channels.

Qualifications

• Bachelor’s degree in business-related field preferred.
• Experience in insurance brokerage operations is preferred.
• Strong attention to detail and organization.

Responsibilities

• Assist in executing and coordinating day-to-day brokerage operations and support the implementation and improvement of operational procedures.
• Coordinate with the broker to prepare documents for market renewal and provide administrative support in filing, printing, and archiving documents.
• Maintain accurate and organized records of client accounts and transactions, ensuring compliance with record-keeping regulations.
• Provide customer service by answering broker requests via telephone, email, chat, or in person.
• Assist in preparing compliance reports and collaborate with broker and finance teams on business requirements.

Skills

Administrative support

Regulatory compliance

Record-keeping

Customer service

Education

Bachelor’s degree

P&C licenses

Job description

RT Specialty, a division of Ryan Specialty, is a leading wholesale distributor of specialty insurance products and services. Our experienced brokers are specialized in property, casualty, professional lines, transportation and workers’ compensation, providing creative solutions to retail brokerage firms. We define ourselves through our superior execution on behalf of our clients, which has established us as a leader in the industry.

The Brokerage Operations Coordinator is responsible for providing operational support to the brokerage team by efficiently handling day-to-day operational tasks. The role contributes to the seamless functioning of daily operations, ensures compliance with regulations, and facilitates effective communication within the brokerage team. They work closely with brokers to ensure timely transaction completion through paperwork processing and coordinating with other departments in the firm.

What will your job entail?

• Assists in executing and coordinating day-to-day brokerage operations and supports the implementation and improvement of operational procedures.
• Coordinates with the broker to prepare documents, cover letters etc. to market renewal business and provides necessary administrative support in filing, printing, and archiving documents.
• Administers and updates new and current client information in all required systems accurately.
• Maintains accurate and organized records of client accounts, transactions, and other relevant documentation and ensures compliance with record-keeping regulations.
• Performs customer service functions by answering broker requests and questions by telephone, email, chat, or in person.
• Contributes to the preparation of compliance reports related to brokerage operations and collaborates across broker and finance teams on business requirements.
• Adheres to regulatory requirements and internal policies and assists in the preparation of compliance reports.
• Assists in identifying and mitigating operational risks and collaborates with risk management teams to implement controls.
• Supports the Brokerage team with any ad hoc tasks and requests.

Work Experience

• 0+ years of experience in the Insurance industry or Underwriting.

Education

• Bachelor’s degree required; Business Administration, Sales, and Risk Management preferred. Any other related discipline or commensurate work experience considered.

Licenses and Certifications

• Prescribed: Minimum requirements for state P&C and/or surplus line licenses
• Preferred: Not Applicable

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.

Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target hourly rate range for this position is - per hour.

The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website https://benefits.ryansg.com/. https:/benefits.ryansg.com/ ; !!OrxsNty6D4my!4OeNZE6D9hJ8xIegebQHHkr9WhOMydDMUBDXB5xVScD5wDPpE_Daw5m4xIQMDSbrcJGSlh9Yc_TotZyyVR9G3_0F8eYa8E8$

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at [e-mail]

The above is intended to describe this job’s general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.