Broker Relationships & Analytics Lead

Skybox Capital; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Skybox Capital is seeking a Broker Relations Manager in Chicago, IL to support our fast-growing ticket marketplace. This entry-level role requires 1–3 years of experience in a data-driven or analytical capacity, with a focus on relationship management and operations. You'll monitor broker performance, analyze data, and work with ticket brokers to drive improvements in pricing and fulfillment. Ideal candidates should have strong analytical skills, communication abilities, and a high level of attention to detail. Mentorship and structured training are provided.

Qualifications

• 1–3 years in a data-driven, analytical, or business-facing role.
• Background in operations, analytics, account management, or customer success.

Responsibilities

• Monitor broker performance across key metrics.
• Analyze data to identify trends and inefficiencies.
• Serve as a primary point of contact for ticket brokers.
• Build and maintain strong, long-term relationships.
• Identify inconsistencies and address them directly.
• Proactively identify fulfillment risks and mitigate issues.

Skills

Analytical mindset

Communication skills

Problem-solving ability

Excel proficiency

SQL knowledge

Job description

Skybox Capital is seeking a Broker Relations Manager in Chicago, IL to support our fast-growing ticket marketplace. This entry-level role requires 1–3 years of experience in a data-driven or analytical capacity, with a focus on relationship management and operations. You'll monitor broker performance, analyze data, and work with ticket brokers to drive improvements in pricing and fulfillment. Ideal candidates should have strong analytical skills, communication abilities, and a high level of attention to detail. Mentorship and structured training are provided.