Broker Operations Specialist — Shift-Driven, AI-Enabled

ThreeTrader; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

ThreeTrader is seeking a detail-oriented Broker Operations Specialist to join the Operations team. You will manage account processes, coordinate cross-functional workflows, and ensure seamless service across shifts in a high-frequency trading environment.

The role emphasizes process discipline, accuracy, and proactive risk management, with opportunities to leverage AI tools and improve operational efficiency across departments.

Qualifications

• Detail-oriented and resilient with strong process discipline.
• Comfort working in a high-frequency, fast-paced environment.
• Able to communicate clearly across cross-functional teams and shifts.

Responsibilities

• Handle daily operational requests related to account management and deposits/withdrawals with accuracy.
• Coordinate with CS, Sales, Risk, Finance, and BIT to ensure smooth workflows.
• Follow up on operational cases efficiently in a fast-paced setting.
• Support shift-based coverage to maintain service quality across hours.
• Participate in process optimisation and workflow improvement initiatives.
• Identify and escalate operational anomalies or risks promptly.
• Maintain records in line with compliance and audit requirements.
• Leverage AI tools to streamline repetitive processes and boost efficiency.
• Adapt to rotating or non-standard hours while maintaining performance.

Skills

Attention to detail

Process discipline

Clear communication

Risk awareness

AI tooling familiarity

Shift adaptability

Tools

Brokerage platforms

Back-office tools

Job description

ThreeTrader is seeking a detail-oriented Broker Operations Specialist to join the Operations team. You will manage account processes, coordinate cross-functional workflows, and ensure seamless service across shifts in a high-frequency trading environment.

The role emphasizes process discipline, accuracy, and proactive risk management, with opportunities to leverage AI tools and improve operational efficiency across departments.