Broker-Grade Benefits Specialist

Patterson-Bryant; Bingham Farms (MI); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Retirement Benefits

Paid Time Off

Vacation Days

Performance Bonuses

Yearly Holiday Season Refresher Period

Competitive Pay

Job summary

Patterson-Bryant is hiring a Benefits Service Specialist to support clients and carriers in a fast-paced environment. You will manage a broad range of benefits tasks, including renewals, quotes, RFPs, and enrollment materials, ensuring accuracy and high service quality.

The role demands advanced Excel skills and strong communication with clients and carriers. The ideal candidate has 5+ years of benefits administration experience, knowledge of health and welfare plans, and a proactive,

Qualifications

• Bachelor's Degree, associate's degree, or equivalent experience.
• 5+ years of employee benefits administration experience.
• Strong working knowledge of employee benefits, including medical and ancillary lines of coverage.
• Experience with fully insured and self-insured plans.
• Advanced to expert-level Microsoft Excel skills, including formulas, tables, VLOOKUPs, and pivot tables.
• Strong Microsoft Word, PowerPoint, and Adobe Acrobat Pro skills.
• Experience preparing and reviewing benefit spreadsheets, proposals, and presentations.
• Knowledge of benefits contract language.
• Knowledge of applicable state and federal regulations related to Health Care Reform.
• Excellent communication, organizational, and time management skills.
• Strong work ethic and the ability to work independently.
• Ability to prioritize, multi-task, and complete work accurately.
• Ability to perform well under pressure in a deadline-driven environment.
• Employee Navigator experience preferred.
• Leadership ability and a proactive, solution-oriented mindset.
• Experience working directly with carrier quoting, renewals, and benchmarking processes.

Responsibilities

• Provide benefits administration support to clients and their employees.
• Obtain quotes from carriers for new employee benefit plans and alternative plan options.
• Prepare, draft, and submit requests for proposal (RFPs) for health and welfare plans.
• Review carrier proposals and RFP responses for accuracy, competitiveness, reasonableness, and alignment with client needs.
• Negotiate with carriers on behalf of clients to secure competitive pricing for renewals and new business.
• Contact clients to complete pre-renewal questionnaires and gather needed information.
• Prepare and maintain benefit renewal spreadsheets, proposals, presentations, and supporting materials.
• Create open enrollment materials for client groups and employee communications.
• Process customer policy change requests and new business paperwork.
• Perform invoice audits and census audits.
• Research and review benchmarking data to create client benchmarking reports.
• Respond promptly to client inquiries, service requests, and cancellation requests.
• Handle incoming calls with professionalism and care.
• Produce work that is accurate, clear, and organized.
• Support the team in delivering a consistently high level of service by exceeding client expectations.

Education

Bachelor's Degree, associate's degree, or equivalent experience

Tools

Excel

Word

PowerPoint

Adobe Acrobat Pro

Job description

Patterson-Bryant is hiring a Benefits Service Specialist to support clients and carriers in a fast-paced environment. You will manage a broad range of benefits tasks, including renewals, quotes, RFPs, and enrollment materials, ensuring accuracy and high service quality.

The role demands advanced Excel skills and strong communication with clients and carriers. The ideal candidate has 5+ years of benefits administration experience, knowledge of health and welfare plans, and a proactive,