Broker Development Representative

TouchCare LLC; Stamford (CT); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Flexible benefits package

Opportunity to shape culture

Job summary

TouchCare LLC, based in Stamford, CT, seeks a Broker Development Representative to drive top-of-funnel activity, build broker relationships, and convert leads into SQLs for the sales organization. You’ll work in a fast-paced, consultative environment to impact company growth.

The role focuses on prospecting, qualification, demo handoffs, lead nurturing, and cross-functional collaboration with Sales and Marketing to fuel a $200K+ in annual revenue through high-quality leads.

Qualifications

• Confident, consultative communicator able to articulate value and overcome objections.
• 2–5 years of sales or business development experience (B2B preferred).
• Experience across full sales funnel—from prospecting to booking meetings.
• Comfortable using CRM systems and tracking performance metrics.
• Experience in benefits, HR, or employee healthcare is a strong plus.

Responsibilities

• Identify and engage net-new brokers through cold calling, email, social media, and events.
• Qualify marketing-qualified leads (MQLs) and convert to sales-qualified leads (SQLs).
• Schedule discovery meetings between brokers and Sales Success Consultants and prepare for handoffs.
• Maintain ongoing engagement with SQLs and re-engage dormant broker relationships.
• Capture broker feedback and market insights, track outreach in the CRM.

Skills

Consultative selling

CRM experience

Lead generation

Pipeline management

Tools

Salesforce

Job description

Broker Development Representative

About TouchCare

TouchCare is a healthcare concierge service dedicated to simplifying the complexities of health insurance and the healthcare system. By assigning each member a personal assistant, TouchCare helps resolve billing issues, coordinate with providers, and save individuals time and money. Committed to providing a healthier understanding of healthcare, TouchCare makes navigating healthcare more convenient and stress-free for its users.

Our Sales and Marketing teams play a critical role in expanding TouchCare’s impact and that’s where you come in.

The Role

We’re looking for a motivated, strategic, and people-oriented Broker Development Representative (SDR/BDR) to join our growing team. In this role, you’ll be at the forefront of TouchCare’s growth — driving top-of-funnel activity, building meaningful broker relationships, and converting leads into high-value opportunities for our sales organization.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys consultative conversations, and wants to make a measurable impact on company growth.

What You’ll Do

Prospecting & Lead Generation

• Identify and engage net-new brokers through cold calling, email, social media, and industry events
• Qualify marketing-qualified leads (MQLs) and convert them into sales-qualified leads (SQLs)

Qualification & Discovery

• Conduct initial outreach to assess interest, fit, and opportunity potential
• Uncover broker pain points and determine alignment with TouchCare’s solutions

Demo Scheduling & Handoffs

• Schedule discovery meetings (“demos”) between qualified brokers and Sales Success Consultants (SSCs)
• Collaborate on messaging and meeting preparation to ensure seamless handoffs

Lead Nurturing & Relationship Management

• Maintain ongoing engagement with SQLs who are not yet ready to meet
• Re-engage dormant broker relationships and keep TouchCare top of mind

Business Intelligence & Insights

• Capture and share broker feedback and market insights with Sales and Marketing
• Track all outreach, engagement, and activity in the CRM for visibility and alignment

Cross-Functional Collaboration

• Partner closely with Sales and Marketing to align outreach strategies and optimize broker engagement
• Share feedback and collaborate on campaigns, events, and outreach initiatives

Revenue Contribution

• Drive qualified pipeline and support company growth by fueling sales with high-quality leads
• Contribute directly to TouchCare’s revenue by generating SQLs that result in $200K+ in new annual revenue
• Track performance against KPIs and continuously identify opportunities to improve conversion rates

Who You Are

• A confident, consultative communicator who can clearly articulate value, overcome objections, and build trust
• A self-starter with 2–5 years of sales or business development experience (B2B preferred)
• Experienced across the full sales funnel — from prospecting and qualification to booking meetings
• Comfortable using CRM systems (Salesforce preferred) and tracking performance metrics
• Skilled at researching accounts, identifying decision-makers, and crafting personalized outreach
• Highly organized with the ability to manage multiple priorities and calendars
• Passionate about helping people, building relationships, and making a real impact
• Motivated by goals and performance metrics, with a track record of meeting or exceeding targets
• Experience in the benefits, HR, or employee healthcare space is a strong plus

What We Offer

• Competitive base salary commensurate with experience
• Opportunity to build and shape company culture from day one
• Direct impact on improving financial wellness for thousands of employees
• Flexible benefits package

Why Join Us?

• Impactful Growth: Lead the expansion of specialized services that provide critical support to members during complex life events.
• Collaborative Environment: Work closely with a supportive team across Client Success, Product, and Marketing.
• Strategic Leadership: Shape the go‑to‑market strategy and future evolution of TouchCare’s specialized portfolio.

Location: Stamford, CT. This position will be in‑person, 5 days a week in the office.

TouchCare enhances the healthcare experience, knowledge, and engagement for consumers.

Our compassionate, reliable advocates empower members to make better decisions by simplifying the entire medical & employee benefits landscape.

Our mission is to reassign power back into consumers’ hands – not the insurance companies or healthcare providers.

TouchCare

111 W 19th Street, 2 FL
New York, NY 10011

Members: [phone]

Sales: [phone]