Broker Dealer Operations, Associate

United States Digital Space LLC; United States; Hybrid; USD 121,000 - 128,000; Full time

Job summary

the company is a remote-first but not remote-only employer, seeking an Associate, Broker Dealer Operations to join the Capital Markets team within Finance. You will manage daily broker-dealer workflows, maintain customer accounts, and process transfers to ensure accuracy across millions of customers.

You'll collaborate with Engineering, Product, Trading, CX, Compliance, Finance, and Apex, while identifying improvements to reduce manual work and shorten resolution times.

Qualifications

• 2+ years in financial services operations or related control functions.
• Experience with US equities trade lifecycle concepts and approvals.
• Ability to investigate data breaks and document resolutions.

Responsibilities

• Execute daily trade, position, balance, and cash reconciliations with full documentation.
• Support customer account onboarding and maintenance workflows, including ESQ checks.
• Process inbound/outbound securities transfers (ACATs) end-to-end with tracking.
• Monitor alerts and escalation queues; coordinate remediation across teams.
• Support corporate action operations and validate post-event allocations.
• Identify recurring issues and propose improvements to reduce manual work.

Skills

Brokerage operations

US equities lifecycle

Data reconciliation

Regulatory procedures

AI governance

Tools

Jira

SQL

Apex Clearing

Job description

Ready to do the most impactful work of your career? Atthe company, we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it's a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. the company is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called "surges".learn more about working at the company.

As an Associate, Broker Dealer Operations, you'll join the the company Capital Markets team within Finance and help run the daily operational engine behind our U.S. equities brokerage experience. This team keeps customer accounts, trades, cash, positions, transfers, and corporate actions accurate, controlled, and scalable. You'll execute core broker-dealer workflows, investigate exceptions, and drive improvements that make the operation safer and more efficient for millions of customers.

What you'll do:

• Execute daily trade, position, balance, and cash reconciliations between the company and Apex records, investigating and resolving breaks with full documentation.

• Support customer account onboarding and maintenance workflows, including documentation review, status follow-up, and exception escalation.

• Process inbound and outbound securities transfers (ACATs) end-to-end, from intake review and eligibility checks through submission, tracking, and exception resolution.

• Monitor operational alerts and exception queues, prioritize customer- and risk-impacting issues, and coordinate remediation across Engineering, Product, Trading, CX, Compliance, Finance, and Apex.

• Support corporate action operations by reviewing event notices, monitoring deadlines, validating allocations, and investigating post-event discrepancies.

• Identify recurring failure modes and propose practical improvements to reduce manual work, shorten resolution time, and improve customer outcomes.

Required skills and experience:

• 2+ years in financial services operations, brokerage operations, clearing and settlement, trade support, or a related operational control function.

• Working knowledge of U.S. equities trade lifecycle concepts, including order processing, settlement, positions, cash movements, corporate actions, and account transfers.

• Demonstrated experience investigating data breaks or operational exceptions across multiple systems and driving issues to documented resolution.

• Proven ability to follow documented procedures consistently in a regulated environment while exercising sound judgment on exceptions outside the runbook.

• Familiarity with clearing platforms (e.g., Apex Clearing), Jira, SQL, or workflow-automation tools used in brokerage operations.

• Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

*Position ID: P78331*

*#LI-Remote*

**Pay Transparency Notice:* ***Base salary varies by location (see range below). Total compensation may also include equity and bonus eligibility, and benefits (medical, dental, vision, 401(k)).

Annual base salary range (excluding equity and bonus):

$121,410 - $127,800 USD

• *Application Limit: *Candidates may submit a maximum of 3 applications within a 6-month period.

• *Equal Opportunity Employer: the company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information. Applicants with criminal histories will be considered consistent with applicable federal, state, and local laws.

• *US Applicants: View Employee Rights, Know Your Rights, and E-Verify Notice of Participation.

• *Accommodations: If you are an individual with a disability who needs a reasonable accommodation, email us your request and contact info at accommodations[at]the company.com.Need screen reading technology? Click here to download a free compatible screen reader and view thetutorial.

• *Data Privacy & Arbitration: By submitting your application, you agree to our Candidate Privacy Notice. US applicants: By submitting your application, you agree to Arbitration of Disputes.