Broker Account Manager

Clean Harbors; Houston (TX); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Base pay + incentives

Medical & dental benefits

401(k) plan

Growth opportunities

Job summary

Clean Harbors Broker Services Division seeks a driven Broker Account Manager to grow and manage broker relationships in a regional scope. You will collaborate with Sales, Operations, and Customer Service to maximize revenue and service quality.

Responsibilities include cross-selling services, forecasting, and maintaining CRM data. A degree is preferred; 2+ years in sales and strong communication are essential. Travel up to 50% is expected.

Qualifications

• 2+ years of sales experience required.
• Strong written and verbal communication skills.
• Experience with Salesforce/CRM preferred.
• Willingness to travel up to 50% within and outside region.

Responsibilities

• Cross-sell Clean Harbor’s services to broker customers.
• Develop accurate sales forecasts and account plans to meet goals.
• Manage internal relationships to ensure commitments are met.
• Coordinate between Sales, Operations, and Customer Service; direct local teams.
• Develop cross-sell strategies with other lines of business.
• Provide account management for broker services customers in the region.

Skills

Sales experience

Communication skills

CRM experience

Travel readiness

Education

Degree or diploma in related field (preferred)

Tools

Salesforce/CRM

Job description

The Opportunity

The Broker Account Manager, Clean Harbors Broker Services Division is responsible for discovering and developing business with all Brokers residing within a specific geography. The Broker Account Manager has responsibility for all aspects of regional strategy, sales execution and account relationship development. Expected to work closely with the sales specialists and operations experts across all lines of business to ensure new opportunities are fully explored and existing business meets Clean Harbors’ high standard of service.

Why Work for Clean Harbors?

• Competitive base-pay and incentive programs

• Comprehensive medical and dental benefits

• Group 401(K)

• Opportunity for growth, development and internal promotion

Responsibilities

• Cross sell Clean Harbor’s services to Broker customers as appropriate

• Develop – with input from Industrial Services operations and field experts - accurate sales forecasts and account plans to achieve sales goals and exceed revenue expectations on a monthly, quarterly and annual basis

• Manage internal relationships to ensure follow through on customer commitments

• Promote communication and coordination between Sales, Operations, Customer Service and Customers; Develop and maintain corporate level communication with Customers; Give direction and support to local account managers, technical sales experts and related personnel as needed

• Work with other lines of businesses services operations and field sales groups to develop cross-sell sales strategies and customer targets

• Provide account management (MSAs, credit, invoiced revenue collection when needed, etc) for a portfolio of Broker Services customers in the assigned region

• Use CRM platform (salesforce) to maintain and manage customer information (contacts, sales calls, and business opportunities), as well as local market intelligence

• Negotiate/facilitate pricing and contract requirements

• Solicit regular customer feedback to ensure ongoing customer satisfaction

• Degree or diploma in related field preferred but not required

• 2+ years sales experience

• Experience with Environmental services preferred

• Proven success in generating and cultivating new clients from cradle to close

• Demonstrated account planning, budgeting and reporting

• Pricing and contract negotiation track record

• Experience in dealing with large and technical accounts an asset

• Strong written and verbal communication skills

• Salesforce/CRM experience highly preferred

• Highly motivated

• Good interpersonal skills, ability to interact with people at different levels and customers

• Willingness to travel up to 50% (Primarily within region, but occasionally outside region as well).

Clean Harbors is an equal opportunity employer.

Clean Harbors is an equal opportunity employer.

Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [e-mail] or 1-844-922-5547.

Clean Harbors is a Military & Veteran friendly company.

Please be advised that Artificial Intelligence (AI) tools may be used to support certain stages of the recruitment process but are not used as a replacement for human decision making.

Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.