Broista – Westerville (Columbus), OH

Dutch Bros Coffee; Westerville (OH); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Free drinks on shift

Exclusive Dutch Bros swag

Tuition reimbursement

Career growth opportunities

Job summary

Dutch Bros Coffee is hiring at our Westerville shops. You’ll greet customers with a smile, help them navigate the menu, and craft high-quality drinks in a fast-paced, energetic setting.

You will embody our values, stay focused during rushes, and support your crew while delivering excellent service. Expect to work with a tight-knit team, receive training, and enjoy perks like free drinks on shift and opportunities for growth.

Qualifications

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy you continue to show up.

Responsibilities

• Engage: Greet every customer with a smile and build genuine connections.
• Educate: Help customers navigate the menu and discover favorites with top-tier service.
• Embody: Live the Dutch Bros values and radiate kindness.
• Stay Fast & Focused: Craft high-quality drinks while keeping up with the hustle.

Skills

People skills

Customer service

Team player

Flexibility

Tools

Espresso knowledge

Job description

It’s fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

At Dutch Bros Coffee, we are a fun-loving, mind-blowing company, making a massive difference one cup at a time.

But let’s be real, this job isn’t for everyone. It’s fast, high-energy, and physically demanding. You’ll be on your feet, moving quickly, and keeping up with a steady flow of customers all while delivering next-level service. As the face of Dutch Bros, you’ll connect with customers, hustle with heart, and bring positive energy onto every single shift.

Who You Are:

• A people person who thrives on connection and loves making someone’s day.
• Adaptable and quick; you can handle a rush and keep the kindness rolling.
• Team-oriented and ready to support your crew, no matter what’s needed.
• Positive and considerate; even when it gets busy or during inclement weather you continue to show up.
• Committed to growth and always looking for ways to improve.

What You’ll Do:

• Engage. Greet every customer with a smile, make genuine connections, and ensure every visit is full of kindness & fun.
• Educate. Help customers navigate the menu and discover new favorites, all while delivering top-tier service.
• Embody. Live out the Dutch Bros values: radiate kindness, get up early, stay up late, and change the world.
• Stay Fast & Focused. Work efficiently to craft high-quality drinks while keeping up with the hustle of a busy shop.
• Be Reliable. Show up on time, communicate your availability, and be ready to roll when your shift starts.
• Keep it Clean. Maintain a tidy workspace and follow food safety standards.

What to Expect:

• Fast-paced, high-energy environment. You’ll be on your feet, moving quickly, and handling a steady flow of customers for up to 10-hour shifts!
• Crew-first mentality. We support each other, have everyone’s backs, and get the job done together.
• Weather-ready. Be prepared for all conditions; rain or shine. Don’t worry we’ve got Dutch gear to help!
• Some heavy lifting. You may need to push, pull, lift, or carry up to 65 lbs (talk about a workout).
• Reliable transportation. You’ll need to show up on time for scheduled shifts and mandatory meetings.
• Training & Development. We’ll set you up for success with training, certifications, and knowledge tests to ensure you meet the Dutch Bros standards.

Why You’ll Love It Here

• We’ve got your back. Competitive pay & tips, opportunities for tuition reimbursement, and career growth within the shops, HQ, Emerging Talent Program, and warehouse/fulfillment opportunities.
• Perks on perks. Free drinks & food on shift, exclusive Dutch Bros swag and giveaway items, and a work environment like no other.
• Make a difference. Every cup you serve supports local & national communities and brings people together.
• Room to grow. We believe in pouring into our people; Broista today, leader tomorrow! We’re set to double in size within the next three years which means a ton of growth opportunities for you.

At Dutch Bros, our culture is unmatched. We’re a fun, tight-knit crew that supports each other and creates connections you won’t find anywhere else. Ready to make a massive difference together?!

Compensation:

$11.00 per hour base pay + an average of $5.50 per hour in tips

What we strive for: a fun environment, great co-workers, and a chance to make a difference in your community. What we don’t guarantee: tip averages. Actual tips may vary based on a variety of factors including location, position, hours, and quality of service. Average hourly tips are based on 2025 reporting.

If you like wild growth and working in a unique and fun environment, surrounded by positive community, you’ll enjoy your career with us!